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Sonder The Dutch

Hotel

39-35 27th Street, Long Island City, New York 11101, US地图

8.6/10

Excellent

128 条评论

"great view"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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设施

Free Wifi

Air conditioning

Elevator

位置

39-35 27th Street, Long Island City, New York 11101, US在Google地图中查看

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住宿信息

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.. Featured amenities include luggage storage and an elevator..

注意事项

办理入住16:00 - 00:00

退房00:00 - 11:00

日期和时间指的是物业当地时间

办理入住须知

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking

最小入住年龄：18

特别办理入住须知

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Property Registration Number 4617776-0000003 Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

附加信息

Optional fees: Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Construction is underway at a neighboring building and there may be noise disturbance from the construction work. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedNoise-free guestrooms cannot be guaranteedHost has indicated there is a carbon monoxide detector on the propertyHost has indicated there is a smoke detector on the propertySafety features at this property include a fire extinguisher . Special instructions: Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Sonder mobile app before check-in.. Minimum age: 18. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets, service animals welcome. House Rule: No smoking.

出行前须知

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

8.6/10

Excellent

128 条评论

MARLEY

4 个月前在Expedia

10/10

Great stay

Marian

4 个月前在Hotels.com

4/10

Sonder The Dutch in Long Island provides little beyond the room itself. You’re expected to pick up your own towels, they charge extra for room cleaning, and there are no vending machines. When I asked about the broken ice machine, the front assistant casually mentioned that it’s just not plugged in. Additionally, when I inquired about the fine print on their app regarding cleaning charges, the staff claimed those fees don’t apply at this location—an explanation that felt inconsistent and confusing. Unlike other hotels we have stayed at, the high weekend rates carry over into weekdays even though they would offer lower rates for new reservations. When I inquired about an early checkout, I was told I could leave but would still be charged for the rest of my stay on the higher rates. It also seems intentional that there’s no manager on-site, making it impossible to address concerns or hold anyone accountable. The encounter my husband had with the staff was horrible. They resisted giving information on where to file complaints and would not speak with Sonder’s corporate office on the phone. We did finally resolved the issues with an upper level staff the following day, but this experience was so disappointing that I will never stay at another Sonder-branded hotel anywhere in the world. Their lack of accountability, inconsistent practices, and disregard for guest satisfaction make this brand a complete no-go for me. Definitely not worth the cost.

RÜDE

5 个月前在Expedia

6/10

Sonder , The Dutch was cool. I just didn’t appreciate their cancellation policy, after a discrepancy on their part. They made an error and almost got away with charging me for it. A terrible occurrence indeed.

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