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Palms Hotel & Retreat By Palette London Romford

Hotel
Southend Arterial Road, , Hornchurch, London, England RM11 3UJ, GBMap
7/10
Good
233 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Sep 12, Sat
check-out
Sep 13, Sun
nights
1
guests
2 Guests

Standard Twin Room

No Free Breakfast | Non Refundable
2 room options

Standard Double Room

No Free Breakfast | Non Refundable
3 room options

Standard Double Room (Accessible)

No Free Breakfast | Non Refundable
2 room options

Standard Double or Twin Room

No Free Breakfast | Non Refundable
2 single
Sleeps 2
2 room options

Executive Double Room

No Free Breakfast | Non Refundable
2 room options

Standard Room

No Free Breakfast | Non Refundable
2 room options

Standard Double Suite

No Free Breakfast | Non Refundable

Executive Room

No Free Breakfast | Non Refundable
2 room options

Standard Suite

No Free Breakfast | Non Refundable

Amenities

Free Wifi
Parking
TV

Location

Southend Arterial Road, , Hornchurch, London, England RM11 3UJ, GBView in Google Maps
View map

Stay information

Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional features at this hotel include concierge services, a picnic area, and a banquet hall.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Hornchurch? This hotel has 270 square feet (25 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out11:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Optional fees: Self parking fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has a strict no-smoking policy. Violators will be subject to penalties (GBP 250). . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. . Check out: 11:00 AM.

Know before you go

This property does not have elevators

Reviews

7/10
Good
233 reviews
D
Dominic
recently on Hotels.com
hotels.com
4/10
Check in was poor. Reception staff too busy (more interested in each others phone pictures) talking to each other in between helping me and explaining I had to pay £10 overnight to park, in a car park belonging to the hotel I paid £120 a night to stay in. Scan this to check in and sort your deposit, scan that for the car park (sorry it’s not on your email) and scan this for the WiFi to help you pay extra. The room was clean and a decent size. The exec room had a fridge I didn’t use and minimal tea/coffee options - no sweetener or spoons. The bathroom was clean but the shower is too close to the wall so you have to lean in or against the wall to shower. Breakfast was nice but eerily quiet. Another member of staff front facing on their phone overseeing a small breakfast room list. The food itself was good but no atmosphere, no engagement from staff and totally self serve
D
David
1 month ago on Hotels.com
hotels.com
6/10
Paid extra for a delux room with air conditioning… aircon was not working , went to reception and was told it would be fixed in two hrs , I asked to be moved to a room with working aircon as it was 33c , they said no , my aircon will be fixed in two hrs … I was lied to …. Even the black out curtains didn’t cover the whole window , broken furniture in the room , cheap and tacky hotel
E
Ewan
1 month ago on Hotels.com
hotels.com
6/10
It was far too hot with no ability to turn the heating down.

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