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Vienna House Easy by Wyndham Freiburg City

Hotel
Elisabeth-Geissler-Ruckmich, 10, , Freiburg im Breisgau, Baden-Wurttemberg 79106, DEMap
9/10
Excellent
528 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 25, Mon
check-out
May 26, Tue
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
Check price

Amenities

Pets friendly
Free Wifi
Wine or champagne

Location

Elisabeth-Geissler-Ruckmich, 10, , Freiburg im Breisgau, Baden-Wurttemberg 79106, DEView in Google Maps
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Stay information

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 22.90 for adults and EUR 11.45 for childrenSelf parking fee: EUR 19 per nightPet fee: EUR 15 per pet, per nightService animals are exempt from feesRollaway bed fee: EUR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts cashCashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Reviews

9/10
Excellent
528 reviews
V
Victoria
9 months ago on Expedia
expedia
2/10
Avoid. We checked in having booked a 4 person room (2 adults and 2 children). When we arrived the lady checking us in told us that there wasn't a 4 person room available so they would give us a sofa bed. When we got to the room the sofa bed was only a single (in additind hadn't double bed) and hadnt been made up. I went to question this, I was told they would come and put a second sofa bed in. The same staff members then came to the room to make up the first sofa bed for us while we went out for a walk. We came back a couple of hours later and there was still no second sofa bed. At this point it was gone 9pm and my children were very tired. When I questioned the bed situation again at Reception a male member of staff was incredibly rude and told me to take it up with Expedia who apparently sell 4 person rooms when the hotel isn't able to cater for that. I questioned why the hotel's booking system didn't cancel these bookings with the man on Reception who couldn't give me an answer and made some comment about Expedia being able to sell whatever they want which is out of the hotel's control. I also asked him why we hadn't been told when we checked in that the room wouldn't accommodate 4 and he said most people just let their youngest child sleep in bed with them rather than raise the issue (my youngest is nearly 6 so not small anymore). I pointed out that was for me to decide especially when I had paid for a room to accommodate 4 of us. When I asked to speak to a manage
J
Jos Ajabo
11 months ago on Hotels.com
hotels.com
10/10
Good
F
Frederic
11 months ago on Hotels.com
hotels.com
8/10
Good place to stay. convenient location

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