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Luton Hoo Hotel, Golf And Spa

Hotel
The Mansion House, Luton Hoo Park, Luton, East of England LU1 3TQ, GBMap
8.6/10
Excellent
558 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

Read more
check-in
May 23, Sat
check-out
May 24, Sun
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
Check price

Amenities

Pets friendly
Family friendly
Pool
Free breakfast
Free Wifi

Location

The Mansion House, Luton Hoo Park, Luton, East of England LU1 3TQ, GBView in Google Maps
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Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a health club, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Fee for English breakfast: approximately GBP 25 for adults and GBP 10 for childrenPet fee: GBP 30.00 per pet, per nightService animals are exempt from feesRollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate. . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Children under 16 years old are not allowed in the spa without adult supervision Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.6/10
Excellent
558 reviews
M
Mohammed
8 months ago on Hotels.com
hotels.com
10/10
Nice setting and grounds. Work seems to have started on a 3 year renovation project. Parts of the interior are worn out but its probably lasted many decades and the estate was very clean. Staff were very helpful.
L
Leigh
8 months ago on Hotels.com
hotels.com
4/10
Beautiful grounds, view from the room. Apart from that definitely not 5 star. We arrived to having to lug our suitcase up the beautiful stairs at the entrance whilst the reception guy was dealing with a deliveroo driver. At the very least I would have expected, pardon me one moment, just let me deal with this and I’ll be right with you! We realised in the bar why someone would want deliveroo as no bar snacks/light bites available, no room service and if you want maybe we can get a starter from the restaurant menu, but nothing more! Room ok, very tired. Breakfast, we were shown to the table ordered tea, nothing came, no one came to take an eggs order, until we prompted. Checkout, no one to help with luggage again. When asked how are stay was, we said, just about ok, receptionist didn’t ask anything about it.
G
Gillian
8 months ago on Hotels.com
hotels.com
2/10
We stayed at Luton Hoo last year and were impressed with how dog-friendly they were – they even set a proper dining table for us in the main hall so we could enjoy breakfast comfortably with our dog. That’s why we chose to return. This time was the complete opposite. When we asked for the same arrangement, the manager was rude and dismissive, saying “no, we can’t accommodate you.” When I explained it had been done before, he told me it was “a mistake” and then walked off. We were left balancing plates on our knees on sofas by a constantly opening door – hardly the experience you expect at a 5-star hotel. When we asked again, staff simply said “the manager has already spoken to you” and he refused to come back out. It was embarrassing, uncomfortable, and a far cry from the standard of hospitality Luton Hoo claims to offer. If you advertise as dog-friendly, guests shouldn’t be treated like an inconvenience. Very disappointing, and sadly we won’t be returning. We were made to feel unwelcome and this is not dog friendly.

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