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Residence Inn Mystic Groton

Hotel
40 Whitehall Avenue, , Mystic, Connecticut 06355, USMap
8.2/10
Very Good
914 reviews
"free wifi was fine"
In-room kitchen (11)
Breakfast (11)
Pool (10)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Free Wifi

Location

40 Whitehall Avenue, , Mystic, Connecticut 06355, USView in Google Maps
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Stay information

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Mystic? This hotel has 312 square feet (29 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Optional fees: Pet fee: USD 100 per accommodation, per stayService animals are exempt from feesRollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kitThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.2/10
Very Good
914 reviews
Latest
In-room kitchen (11)
Breakfast (11)
Pool (10)
N
Neil
2 months ago on Hotels.com
hotels.com
10/10
Going to a show at Mohegan sun needed 2 rooms at a reasonable rate, and we got a nice room thank you
S
Susan
4 months ago on Expedia
expedia
2/10
Where do I begin. We were in Building A, which was extremely difficult to find due to very poor lighting in the parking lot. Upon entering the building, it was immediately apparent how dirty it was. The bright green carpet throughout was heavily soiled, and the elevator carpet was dirty and ripped. Even the stairwells were unclean. This building should not be open to guests. The room itself was equally unacceptable. The carpets were stained, the sheets were stained, and the baseboards and walls were visibly dirty. The pull-out couch was horrific — I have never slept on anything so uncomfortable or unsanitary. The TV was also broke, no linens for the pull out couch. I contact front desk to ask for another room he told me they were sold out. I reached out to management to request a refund and they denied me because I booked through Expedia. I was very disappointed on how management. Handled the request. I will never stay at another Marriott hotel. Do not book this hotel!
C
Christine
4 months ago on Expedia
expedia
6/10
The staff themselves were great, including the front desk and the ones managing the breakfast. Breakfast itself had some variety and a good selection of condiments. Though, it is a little cumbersome to have to walk to the other side of the room to get the hot water for the instant oatmeal. We appreciated the complimentary cookies and drinks in the lobby. Our main issue were with our rooms...I'm not sure if maybe it's because my communication said check-in was at 3 pm but perhaps it's 4 pm so we didn't get the best of rooms? But our rooms were cold and though there were 2 plug-in heaters, two of our children slept in the living room area and were cold at night. The lighting was poor in the living room area and over the desk in the bedroom. One of the trash cans wasn't lined and we found a couple of bugs in the pull-out couch bed.

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