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Alpstay - Hotel Acadia - Adults Mountain Home

Hotel
Via Puez 24, , Selva di Val Gardena, Trentino-Alto Adige 39048, ITMap
9.6/10
Excellent
164 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jul 09, Thu
check-out
Jul 10, Fri
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
Check price

Amenities

Pets friendly
Free Wifi
Wine or champagne

Location

Via Puez 24, , Selva di Val Gardena, Trentino-Alto Adige 39048, ITView in Google Maps
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Stay information

Take time to pamper yourself with a visit to the full-service spa. After a day on the slopes, you can enjoy onsite recreational amenities such as ski-in/ski-out access. Additional features at this hotel include complimentary wireless internet access, ski storage, and a television in a common area.. This property has received its official star rating from the local rating authority.. Featured amenities include multilingual staff, luggage storage, and a library..

Things to know

Check-in14:00 - 21:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 8 AM - 9:00 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 15

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number IT021089A1IP5JY4HS Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

. Optional fees: Covered valet parking fee: EUR 7.75 per nightPet fee: EUR 25 per pet, per nightService animals are exempt from feesLate check-out fee: EUR 140 (subject to availability)Hosted evening meal: EUR 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lightingThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: The front desk is open daily from 8 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 15. Check in from: 2:00 PM. Check in to: 9:00 PM. . Check out: 11:00 AM.

Know before you go

All guests must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reviews

9.6/10
Excellent
164 reviews
R
Rodrigo
4 months ago on Hotels.com
hotels.com
2/10
When planning a trip, it is reasonable to expect that the room corresponds to the images presented at the time of booking. In the case of the “Lumina” category, the hotel advertises photographs of spacious rooms with a bathtub. However, this feature is not standard within the category. There are different configurations, and guests may receive a layout substantially different from what is shown in the advertised images. This is not a matter of perspective or camera angle — the rooms are structurally different. This distinction is not clearly or transparently communicated during the booking process. Considering the approximate rate of €600 per night, additional aspects further diverge from the price positioning: • Reception integrated into the bistrot area, with a strong and persistent cheese odor. • Very small garage with extremely limited maneuvering space, making parking operationally difficult. • Ski room without ventilation, with questionable hygiene standards and recurring strong odors. • Common areas essentially limited to two saunas. • Breakfast with limited variety; pre-prepared eggs served almost cold. Boiled eggs are literally hard and cold when served. • Filter coffee excessively strong, with a low-quality taste inconsistent with the advertised standard. I have stayed in several hotels in this region, including family-run properties, and all of them were excellent experiences. This hotel, however, was a very negative surprise in comparison.
T
Thomas
6 months ago on Expedia
expedia
10/10
The staff at the hotel (especially Alex), were all very helpful and made us feel at home. Proximity to the mountain was excellent. We will definitely stay here again the next time we’re in the area.
Y
Yifan
6 months ago on Expedia
expedia
10/10
super clear room great location nice sauna friendly staff

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