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Caesars New Orleans, A Caesars Destination

Hotel
228 Poydras Street, , New Orleans, Louisiana 70130, USMap
7.8/10
Very Good
1,021 reviews
Price (24)
Parking (13)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 24, Sun
check-out
May 25, Mon
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Family friendly
Free Wifi
Paid parking

Location

228 Poydras Street, , New Orleans, Louisiana 70130, USView in Google Maps
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Stay information

Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a 24-hour fitness center and a sportsbook. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 30000 square feet (2787 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 50 per accommodation, per nightResort fee: USD 23.49 per accommodation, per night The resort fee includes:Fitness center accessIn-room bottled waterPhone calls

We have included all charges provided to us by the property.

. Optional fees: Fee for to-go breakfast: approximately USD 20 to 50 per personCovered self parking fee: USD 40 per night (in/out privileges)Covered valet parking fee: USD 55 per night (in/out privileges)Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: This property caters to LGBTQ+ guests. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detectorPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Parking height restrictions apply The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property caters to LGBTQ+ guests This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

7.8/10
Very Good
1,021 reviews
Latest
Price (24)
Parking (13)
A
Arestis
1 month ago on Hotels.com
hotels.com
2/10
I’m very unhappy with several aspects of my stay at Caesars Casino New Orleans Hotel. First and most importantly, I expect a response regarding a serious issue: items were stolen from my room. I’m in town for Jazz Fest this week and next, and we had already purchased wristbands for both weekends. We intentionally picked up next weekend’s wristbands early to avoid long lines. We left those wristbands in our room, and when we returned, they were gone. Not only was our room not cleaned, but our wristbands—worth about $800—were missing. The only people who had access to the room were hotel staff, so this appears to be a theft by housekeeping. This is extremely concerning and unacceptable. To make matters worse, I had only left the wristbands in my luggage because the room safe was broken. We were in Room 604. Now we have to go through the hassle of replacing the wristbands, including paying additional fees and dealing with customer service, not to mention waiting in line again. I expect the hotel to address and resolve this situation. Additionally, the water pressure in the room was so low that it made showering nearly impossible. I initially planned to overlook this, but given everything else, it needs to be mentioned. Lastly, It seemed like i booked a room in the main casino hotel. At no point was it clearly disclosed that we would be staying in a separate tower across the street.
G
Gobind
1 month ago on Hotels.com
hotels.com
6/10
0
M
Marcus
1 month ago on Hotels.com
hotels.com
4/10
The staff was great and very helpful the accommodations were not between the broken elevators, water pressure and tempreture issues and broken phones to call guest services. It was more than a little disappointing. That said the staff did everything they could to make the stay as enjoyable as possible, but seemed admittedly hampered and under resourced to address issues with accommodations.

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