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Stardust Hotel

Hotel
910 Collins Ave, Miami Beach, FL, Miami Beach (FL), Florida 33139, USMap
8.4/10
Very Good
393 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Free Wifi
Air conditioning

Location

910 Collins Ave, Miami Beach, FL, Miami Beach (FL), Florida 33139, USView in Google Maps
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Stay information

Featured amenities include a safe deposit box at the front desk and an elevator..

Things to know

Check-in15:00 - 22:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For more details, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation The front desk is open daily from 3:00 PM - 10:00 PM

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property accepts only chip-and-PIN credit cards for onsite payments

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: USD 200 per staySpring Break deposit: USD 200 per stay (for stays between 04 March - 24 March)

We have included all charges provided to us by the property.

. Optional fees: Late check-in fee: USD 60 for check-in between 10:00 PM and 11:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts only chip-and-PIN credit cards for onsite paymentsThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: The front desk is open daily from 3:00 PM - 10:00 PM. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM.

Reviews

8.4/10
Very Good
393 reviews
Consecutive positive reviews from 16 guests
S
Selmy
3 months ago on Hotels.com
hotels.com
10/10
Excelente
N
Noah
4 months ago on Hotels.com
hotels.com
10/10
My room was big and clean. The location was great. Walking distance to the beach, bars and restaurants. The guy making breakfast was very nice. Breakfast options were an omelette (ham and/or American cheese), breads, cereal, fruit and juice. The shower took forever to get hot, but once it did, it was great. When I arrived, the guy working the front desk was very nice and helpful. My major complaint is no one answered the phone before I arrived. 12 hours after booking this hotel I needed to change plans. I called the hotel 5 times, over 2 days, during their open hours, and left a message and no one answered or called me back. I reached out to Hotels.com to see if they could get a hold of someone and they didn't have any luck either. I messaged the hotel through Hotels.com and 2 days later they finally got back to me, but by that time, it was too late. I don't understand how a business doesn't answer their phone especially when they say you have to contact them if you're checking in after 10pm. If my flight had been delayed, how was I supposed to let them know I would be arriving after 10pm? After I checked out, I did receive an email and a text via WhatsApp confirming my security deposit had been refunded. Which was nice. So if you need to get a hold of them try WhatsApp +1 (786) 899-3669 or email thestardusthotel@gmail.com.
R
Richard
5 months ago on Expedia
expedia
6/10
I would have given a 4 rating if the no visitor policy was disclosed on Expedia. To leave out something so important, and the associated per person penalty, is misleading. Pros: - friendly staff, fast service - large room, clean and well maintained, included fridge and microwave -great location, lots of dining and shopping and only a block from the beach Cons - no visitors allowed, per visitor penalty if you violate this rule. That means you can't even have a person accompany you to your room to change between the beach and dinner. This policy was not disclosed anywhere on Expedia and would definitely have affected my decision to book a nonrefundable room. - It literally took over 4.5 minutes for the water to heat up with both the sink and shower water running. - Luggage will not be held before the 3 pm check in or after the 11 am check out time. There is a LuggageHero drop off a block away. - You can only check in between 3 pm and 11 pm. The Expedia ad says safe at the front desk, it does no good if the front desk is not manned. - Some noise from other rooms and street noise.

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