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TownePlace Suites by Marriott Alexandria

Hotel
3810 Alexandria Mall Drive, , Alexandria, Louisiana 71301, USMap
8.8/10
Excellent
343 reviews
"pet friendly"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

3810 Alexandria Mall Drive, , Alexandria, Louisiana 71301, USView in Google Maps
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Stay information

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a picnic area, barbecue grills, and a banquet hall.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite..

Things to know

Check-in16:00 - 02:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Optional fees: Pet fee: USD 75 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher and a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 2:00 AM. . Check out: 12:00 PM.

Know before you go

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.8/10
Excellent
343 reviews
M
Meagan
1 month ago on Hotels.com
hotels.com
2/10
My first impression is that it was a very nice hotel until we got to the room, upon entering, it seemed to be nice. Are we gathered our things to get into the shower pull back the curtain and there was hair all in the shower hair on the walls the sink in the restroom look like someone had brushed their teeth and just spit, and no one bothered to clean it out and hair all over the floor in the restroom. It was gross but prior to us going in to take a shower, we tried to turn on the television. The TV did not work so I called the front desk. The young lady at the front desk gave me two numbers to contact for me to get in contact with someone to help me troubleshoot to fix the television which was very frustrating as a guest coming from out of town, we were tired and that’s the last thing you want to do is walk into a room and the TV doesn’t work and it’s filthy. I’ve stayed at plenty of Marriott locations. It was very disappointed for this to be my first time staying here at this location. My expectations was higher because it looks from the outside to be a very nice hotel.. we were moved across the hall to a different room. The TV was probably about a 60 inch compared to the 32 inch in the room that they moved us from it did work, but the only complaint in this room is that there were nets in the room? I don’t know why I don’t know where they came from but it was pretty gross alongside the air conditioner kept going off as if something were wrong with it not the regular cycle.
D
Donald
1 month ago on Hotels.com
hotels.com
6/10
I reserved a disability room upon arrival found that the bed was very lower of the floor, which required the album, my wife and get in and out of. The toilet was also very low, and the bars were not positioned right to help get on and off the toilet. Probably would not stay there again for the price.
A
Allyson
2 months ago on Hotels.com
hotels.com
8/10
Room could have been cleaner. I found a few items in a cabinet from the previous guest that were not cleaned out. Breakfast was good.

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