Sure Hotel by Best Western Ratingen

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Sure Hotel by Best Western Ratingen

Hotel

Angerstr. 20, Ratingen, North Rhine-Westphalia 40878, DEMap

8.6/10

Excellent

123 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

check-in

May 24, Sun

check-out

May 25, Mon

nights

guests

2 Guests

Check price to view the latest room options for this stay.

Check price

Amenities

Pets friendly

Elevator

Pets allowed

Location

Angerstr. 20, Ratingen, North Rhine-Westphalia 40878, DEView in Google Maps

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Stay information

The Sure Hotel by Best Western Ratingen offers 27 soundproofed rooms with free Wi-Fi and tea and coffee facilities. It is located in the historical Center of Ratingen. In the morning we offer a breakfast restaurant. Restaurants, bars and trams are just a short walk away from the hotel. Nearby trams take you to the center of Dusseldorf within 20 minutes. The Dusseldorf Airport can be reached by car in less than 15 minutes.

Things to know

Check-in14:00 - 22:00

Check-out00:00 - 12:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Know before you go

Only registered guests are allowed in the guestrooms

Reviews

8.6/10

Excellent

123 reviews

Sylvia

39 months ago on Hotels.com

8/10

Very clean. All necessary amenities were given. The room was small though

Brittany

40 months ago on Hotels.com

4/10

I appreciated the large room, the refrigerator in the room and that there were scrambled eggs available for breakfast. However, the used dishes in the breakfast room were never cleaned during breakfast. That means that when you came to breakfast at 7:30, you had to find an unused place to sit, and sit at a table that still had dirty dishes stacked at the other places that had not been cleaned yet. It just felt dirty. This setup is mainly because they are extremely cheap on staffing. In the evenings there is nobody working there and you get your key from a keybox. In the morning, there is only one employee who has to work the checkout and the breakfast room (well, this person doesn't really do much in the breakfast room at all). In addition, when I arrived, the carpet in the main entrance and the stairs looked like it hadn't been vacuumed in a week. It did get vacuumed a couple days after I arrived. The carpet throughout the building though is in very poor shape and is covered in stains. In my room, there were hairs in the shower. It just never felt clean there. The worst part of the stay though was that the wifi did not work the entire time I was there. I had a lot of work to do and ended up spending a lot of money on additional cellular data.

CHEE KHEONG

43 months ago on Expedia

4/10

It does not provide WIFI as promised because WIFI license has expired and pose serious security problem. Arrived on Friday afternoon around 4 pm, the office is closed and no check in service. Intercom is not working. Finally get a fellow traveler to call by phone to resolve the issue.