Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 1.45 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

. Optional fees: Airport shuttle fee: EUR 230.00 per vehicle (one-way, maximum occupancy 7)Pet fee: EUR 13.00 per pet, per nightService animals are exempt from feesCrib (infant bed) fee: EUR 18.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is not required for transportation to and from this property. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The Rulantica water park will be closed from December 14-25, 2025 and from November 16-27, 2026. Tickets valid for a one-day visit to Rulantica water park must be purchased in advance by calling the Europa-Park hotels directly. Tickets cannot be purchased online. Entry to Europa-Park is limited and tickets must be purchased in advance by calling the Europa-Park hotels directly. Tickets cannot be purchased online. Shuttle service to partner hotels and the Europa-Park entrance is provided.. Minimum age: 18. Check in from: 3:30 PM. Check in to: midnight. . Check out: 11:00 AM.

A car is not required for transportation to and from this property Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation