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Quality Inn & Suites Matthews - Charlotte

Hotel
12047 Guion Lane, , Matthews, North Carolina 28105, USMap
7.4/10
Good
1,005 reviews
Breakfast (18)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Pool
Free Wifi

Location

12047 Guion Lane, , Matthews, North Carolina 28105, USView in Google Maps
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Stay information

Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Crib (infant bed) fee: USD 10.0 per stayRollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from May to September. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from May to September

Reviews

7.4/10
Good
1,005 reviews
Latest
Breakfast (18)
C
Christopher
recently on Hotels.com
hotels.com
4/10
Mold and dirt in shower. Signs designating no smoking and everything reeked of smoke. Elevators were in a different entrance and there are many people loitering around the hotel. Would not recommend and would not stay again.
K
Karen
1 month ago on Hotels.com
hotels.com
8/10
The room was always clean. But the breakfast wasn’t all that. The staff was great. I would stay again
S
Shashawna
1 month ago on Hotels.com
hotels.com
2/10
We stayed at this location to be close to the gym where my son had a basketball tournament. I was very impressed with this facility. In my opinion this location is one of the nicest hotels in this brand, plus it was affordable for an overnight stay. The lobby is very clean, has lots of lighting and the overall ambience is nice. We selected an interior room, however the hotel has a lot of security throughout the property. Each door is secure with an alarm so you always feel very safe. Naoka at the front desk was very friendly; she answered all of our questions and made us feel welcomed. If we are ever in the area, we will definitely stay at this hotel.