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L' Araba Fenice Hotel & Resort

Hotel
Via Falagato 39 Cerrelli, , Altavilla Silentina, SA 84045, ITMap
8/10
Very Good
45 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 27, Wed
check-out
May 28, Thu
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

Via Falagato 39 Cerrelli, , Altavilla Silentina, SA 84045, ITView in Google Maps
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Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor tennis court, a sauna, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. This property has received its official star rating from the local rating authority.. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Altavilla Silentina? This hotel has 269 square feet (25 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite..

Things to know

Check-in14:00 - 23:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash

Additional information

Optional fees: Airport shuttle fee: EUR 220.00 per vehicle (roundtrip)Pet fee: EUR 20.00 per pet, per dayService animals are exempt from feesHousekeeping is available for an additional feeCrib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from May to September. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a fire extinguisherPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Pool access is subject to availability and must be reserved in advance.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 11:00 PM. . Check out: 11:00 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 18 years old are not allowed in the spa Only registered guests are allowed in the guestrooms Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The seasonal pool will be open from May to September

Reviews

8/10
Very Good
45 reviews
M
Michael
22 months ago on Hotels.com
hotels.com
8/10
A pretty amazing place. Looks very luxurious, the restaurant and the meal was super fancy and yet very reasonably priced. We couldn’t understand why the place was mostly empty, but we stayed mid-week, and the place clearly caters to Italians (even the spa menu was only in Italian). The air-conditioning in the room was not very strong and very noisy, but otherwise very nice room.
J
Jonas
4/10
We got a very good deal on this 5-star hotel here in hotels.com. It was located remotely in an area without any shops or people. The hotel is a large complex consisting of the hotel and apartment buildings, tennis court, swimming pool and more. At check-in we got the keys for an apartment located a small walk from the hotel. It was a nice new building, but it had nothing to do with a 5-star hotel. Basically just a furnished apartment but without decor or even towels. We could park just outside which was fine. Since we booked a hotel-room in a 5-star hotel, this was not what we expected however. The following day we asked for a room with normal hotel facilities which we got. Reviewing this hotel is a little difficult, because in many ways it looks nice - it just does not have the feel of a hotel. Especially not a 5-star hotel where you would expect the best of what any hotel can offer. It is more like a large complex for weddings and birthday parties. Completely empty during the day and no service at the pool. We could only buy a sandwich in the nearby bar. In the evening there were no people around the hotel either, an empty restaurant, only a birthday party had a crowd. Overall the condition of the hotel is actually fine, but in our opinion, and we stayed in many 5-star hotels around the world, even this might technically meet the standards of a hotel in this level, the feel is very very different. Given the 5-stars and the higher pricing, we would not recommend it.

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