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The Hotel Hot Springs

Hotel
305 Malvern Avenue, , Hot Springs, Arkansas 71901, USMap
8.8/10
Excellent
1,982 reviews
"stay on the wifi"
Breakfast (87)
Parking (69)
Price (36)
View (17)
Kid friendly (10)
Air conditioning (10)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Free Wifi
Wine or champagne

Location

305 Malvern Avenue, , Hot Springs, Arkansas 71901, USView in Google Maps
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Stay information

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted

Additional information

The following facilities or services will be unavailable from May 11 2026 to May 11 2026 (dates subject to change): Bar/Lounge(s)Dining venue(s). Optional fees: Fee for buffet breakfast: approximately USD 15.00 for adults and USD 10.00 for childrenSelf parking fee: USD 15.00 per nightValet parking fee: USD 21.90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher and a smoke detector . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

A car is not required for transportation to and from this property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.8/10
Excellent
1,982 reviews
Latest
Breakfast (87)
Parking (69)
Price (36)
View (17)
Kid friendly (10)
Air conditioning (10)
R
RICARDO
1 month ago on Hotels.com
hotels.com
2/10
I am extremely disappointed with my experience at this hotel. I stayed from April 10th to April 14th, and the room conditions were unacceptable. There were cockroaches in the room, the air conditioning unit was extremely loud, and the sound insulation was very poor. It was easy to hear noise from outside and neighboring rooms, making it difficult to rest. After checkout, I forgot my Apple charger (adapter and cable) in the room. I returned to the hotel the same day and again the following day seeking assistance, but instead of helping, I was directed to an online lost and found system (Report ID: 45246624). Since then, I have only received automated responses. No one from the hotel has contacted me or made any effort to assist. I also tried calling the hotel multiple times and sent messages through the booking platform, but no one responded. It is extremely frustrating that even after going back to the hotel in person twice, I was given no real support and was redirected to a system that does not work. This reflects a serious lack of customer service, communication, and consideration. Based on this experience, I will never stay at this hotel again and cannot recommend it to anyone. Very disappointing.
L
Laura
1 month ago on Hotels.com
hotels.com
8/10
Breakfast bar was average for the cost.
L
Lisa
1 month ago on Hotels.com
hotels.com
8/10
The staff were very nice and the main areas were clean. Our room could have been cleaner as there was dust on the furnishings and under the desk. The refrigerator would tilt when opened.

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