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Sonesta Essential Des Moines

Hotel
4755 Merle Hay Road, , Des Moines, Iowa 50322, USMap
7/10
Good
1,001 reviews
Price (28)
Breakfast (26)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Free breakfast
Free Wifi
Free parking

Location

4755 Merle Hay Road, , Des Moines, Iowa 50322, USView in Google Maps
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Stay information

Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.. Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 50 per accommodation, per stayAdministrative fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

. Optional fees: Pet fee: USD 50 per pet, per nightService animals are exempt from feesRollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

7/10
Good
1,001 reviews
Latest
Price (28)
Breakfast (26)
K
Kari
1 month ago on Hotels.com
hotels.com
10/10
Staff were great- room was clean. Bed was comfy.
R
Randy
recently on Hotels.com
hotels.com
6/10
You get what you pay for. Staff argued about our reservation. Homeless guy came up to us as we were unloading the car. Hotel is old. Damp smell, door hinges and chair in our room were rusty. Hope you like cornflakes or fruitloops for breakfast, because that’s all they had with a few pieces of fruit. Recommend paying a few extra dollars more to stay at new hotels on next exit in Urbandale.
G
Galiena
1 month ago on Hotels.com
hotels.com
4/10
I stayed here for a few days and overall the experience was average, but there were some issues that made me uncomfortable enough to check out early. The room itself was average nothing exceptional, but it met basic expectations. However, my experience with the front desk felt intrusive at times, as I was asked an unusual number of personal questions that didn’t seem necessary for my stay. More concerning was an incident in the parking lot where I was approached and harassed by another guest. As a woman traveling alone with my ESA dog, this made me feel unsafe, and unfortunately I did not feel that the environment or staff response provided reassurance. Because of this, I chose to leave earlier than planned. I hope the hotel can take steps to improve guest safety and ensure a more comfortable experience for solo travelers in the future.