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Quality Inn Tanglewood

Inn
3816 Franklin Rd Sw, , Roanoke, Virginia 24014, USMap
7.2/10
Good
441 reviews
"price and location made up for that"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 23, Sat
check-out
May 24, Sun
nights
1
guests
2 Guests
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Standard 2 Queen Room

Standard 2 Queen Room

Free Breakfast | Non Refundable
Show 2 more options
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Standard Quadruple Room

Standard Quadruple Room

Free Breakfast | Non Refundable
Sleeps 4
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Standard Double Room

Standard Double Room

Free Breakfast | Non Refundable
Sleeps 2

Amenities

Pets friendly
Free Wifi
Paid parking

Location

3816 Franklin Rd Sw, , Roanoke, Virginia 24014, USView in Google Maps
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Stay information

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite..

Things to know

Check-in15:00 - 06:30
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Pet fee: USD 15 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Alcohol is not served at this property. Parking height restrictions apply. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 6:30 AM. . Check out: 11:00 AM.

Know before you go

Alcohol is not served at this property Guests under 18 years old are not allowed in the fitness facility Only registered guests are allowed in the guestrooms Parking height restrictions apply This property does not have elevators

Reviews

7.2/10
Good
441 reviews
D
Desiree
3 months ago on Hotels.com
hotels.com
6/10
Bed wasnt all that comfortable and the pillows werent the best. Overall the room was clean
A
Alexandria
3 months ago on Expedia
expedia
4/10
The room felt neglected- the sheets had stains on them and it didn’t look like much time was spent cleaning the room (carpets had crumbs, bathroom had hair). I am a healthcare worker at a hospital near by and I was required to be at work. I love an hour away from my job and needed somewhere close by. I spoke with 2 separate individuals on the phone at the Hotel and asked both if their lot would be plowed and the road leading to the hotel would be plowed to ensure I could get to work. Both stated that their lot and the road were plowed. Needless to say- neither were. I had to floor it to get out of my parking spot and then slid all the way down the road in front of the hotel. Several people were stuck on the road when I tried coming back from work. I was there Sat-Tues and neither were touched that entire time. I also booked the hotel online for $220 total. There was no disclaimer about a refundable fee. The morning of check in I was charged $75 and then upon arriving for check in was told I owed the $220 plus a $100 refundable fee. I was charged almost $400 to stay. When asked why the $75 was charged the front desk stated it was due to there being so many rooms being booked and said it was refundable. When asked why the $75 couldn’t go towards the other $100 charge the front desk stated that it was already in the process of being refunded. When asked for a receipt they only provided the $220 room charge and claimed that they don’t do receipts for the refundable charges.
C
Chelsea
4 months ago on Expedia
expedia
2/10
I was there a totle of 4 nights. On the third morning found bed bugs in the sheets. I notified the front office they switched our room and immediately put another guest in that room without checking it out or having an exterminator come in to spray. Would definitely not go back there.

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