Show all photos

Graduate by Hilton Richmond

Hotel
301 West Franklin Street, , Richmond, VA 23220, USMap
8.4/10
Very Good
1,384 reviews
Parking (39)
Breakfast (23)
Price (20)
Pool (12)
View (12)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

Read more
check-in

check-out

nights

guests






Amenities

Pets friendly
Family friendly
Free Wifi

Location

301 West Franklin Street, , Richmond, VA 23220, USView in Google Maps
View map

Stay information

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Additional information

The following facilities are closed seasonally each year. They will be closed from October 31 to May 1:One of the dining venues. Optional fees: Fee for cooked-to-order breakfast: approximately USD 3.00 to 20 per personValet parking fee: USD 37 per day (in/out privileges)Pet fee: USD 75 per pet, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisher and a smoke detector . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

The seasonal pool will be open from May to September

Reviews

8.4/10
Very Good
1,384 reviews
Latest
Parking (39)
Breakfast (23)
Price (20)
Pool (12)
View (12)
D
Danielle
recently on Hotels.com
hotels.com
2/10
Absolutely awful experience at the Graduate Richmond, especially for a room that cost over $300 a night. The bathroom was filthy when we arrived — dusty, grimy, and just plain nasty. Conditioner was completely empty. It looked like it hadn’t been properly cleaned in a long time. For the price they charge, basic cleanliness should not be optional. Dust all over the shelves in the Suite, and just all around did not look clean or turned over properly   The valet staff was horrible as we were leaving.  Rude, Disorganized, unhelpful, and made an already frustrating stay even worse. To top it all off, I was charged twice for the same room, and nobody there could give me a straight answer on how to fix it. Being double-charged for an already overpriced room and then getting no real help is completely unacceptable. I also paid extra for breakfast and never received it. So not only was the room dirty and the service terrible, but I was charged for things I didn’t even get. For over $300 a night, this place was a complete disappointment. Dirty room, terrible service, billing issues, and zero accountability. I would not stay here again and would not recommend it to anyone.
D
Duncan
recently on Hotels.com
hotels.com
10/10
What a great place. We only stayed 1 night, but will stay there next time when in Richmond.
s
sarah
1 month ago on Hotels.com
hotels.com
10/10
Excellent. Will definitely return.