Lexington Plaza Hotel

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Lexington Plaza Hotel

Hotel

120 East 39th Street, New York, New York 10016, USMap

6.4/10

Pleasant

354 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

check-in

May 24, Sun

check-out

May 25, Mon

nights

guests

2 Guests

Check price to view the latest room options for this stay.

Check price

Amenities

Free Wifi

Air conditioning

Elevator

Location

120 East 39th Street, New York, New York 10016, USView in Google Maps

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Stay information

This hotel features a restaurant, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine.
Lexington Plaza Hotel offers 124 accommodations with safes and irons/ironing boards. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

Things to know

Check-in15:00 - 23:00

Check-out11:00

Dates and times refer to property's local time

Check-in instructions

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 21

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

6.4/10

Pleasant

354 reviews

Elizabeth

recently on Hotels.com

6/10

The entry area/lobby was dirty and not well maintained. Front desk staff were not warm. I was pleasantly surprised at how large and nice the rooms were. Great location and value.

Ashley

1 month ago on Hotels.com

4/10

Elevator broke twice. We were on the 14th floor. Second time was on the way to the airport with all our luggage Stairways not up to code to go down. Dark no lights almost fell multiple times. Boxes, chairs fire hoses blocking any safe way down. The staff was not accommodating at all. We had a time of month accident and asked multiole times for clean linens even offering to change them ourselves. They wouldnt even hear it, literally told us. We have none. Absolutely would never stay here EVER again!

Christina

1 month ago on Hotels.com

2/10

On the first night, we discovered a large cockroach in our room. Additionally, we found hair clips that appeared to belong to a previous guest, which raised concerns about the cleanliness of the room, particularly whether the floors had been properly vacuumed. Throughout our entire stay, our room has not been serviced a single time. We have not received fresh towels, nor has the bed been made. At one point, we ran out of toilet paper and contacted the front desk. Although we were told it would be brought to our room, it never arrived. After waiting an hour, my husband had to go down to the front desk again to request it. During this interaction, the staff member responded unprofessionally, rolling her eyes and walking away, leaving another employee to assist him. In addition, calls to the front desk often go unanswered, there has only been one functioning elevator, and our toilet has been running continuously both day and night since our arrival. This experience has been extremely disappointing and does not meet even basic hospitality standards. As frequent travelers, we can confidently say this has been one of the worst hotel experiences we have encountered. Despite bringing these concerns to staff members, we have received little acknowledgment and no meaningful resolution. There is no manager onsite and I did send an email to the manager and no response. Worst place to stay!!!