‌
Show all photos

Tru By Hilton Madison East

Hotel
2403 East Springs Drive, , Madison, Wisconsin 53704, USMap
8.4/10
Very Good
8 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

Read more
check-in
May 23, Sat
check-out
May 24, Sun
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
Check price

Amenities

Pool
Free breakfast
Free Wifi

Location

2403 East Springs Drive, , Madison, Wisconsin 53704, USView in Google Maps
View map

Stay information

Don't miss out on recreational opportunities including an indoor pool and a fitness center.. Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite..

Things to know

Check-in15:00 - anytime
Check-out11:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 21

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Additional information

Optional fees: Pet fee: USD 50 per pet, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not accepted . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Reviews

8.4/10
Very Good
8 reviews
C
Candice
1 month ago on Hotels.com
hotels.com
2/10
We were visiting the Midwest Horse Fair in Madison. We arrived at our room at 7:30 PM and the rooms were not cleaned yet. The GM and manager were cleaning the rooms. Not sure if they didn't have enough staff to clean all the rooms, or if the staff put in their normal hours and went home w/o cleaning all the rooms. We did not get our room until 10 PM. The hotel DID refund us because of this situation. The front staff was so stressed, it was not fair to them what they were going through. The hotel was nice and clean. A nice breakfast selection. My other situation that same night was that my second reservation did not appear in the hotel's system, which meant we were w/o a second room. I will never go through a 3rd party (Hotel.com) again. This is the second time I did, and both times were screw-ups. It took 45 minutes on the phone with Hotel.com to get refunds for both rooms, but I did get the refunds, without any issues, so I am grateful for that.
K
Kathleen
2 months ago on Hotels.com
hotels.com
6/10
The TV did not work. The entire weekend ( cable issue) Loud heater … Staff nice but did not try to compensate for lack of tv Our room was not serviced by housekeeping ( need clean towels
D
Doug
2 months ago on Hotels.com
hotels.com
8/10
Only complaint was the beds were very hard and uncomfortable.

Legal