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Shabolo Apartments las Palmas

Hotel
Calle Gravina 19, , Las Palmas de Gran Canaria, Las Palmas de Gran Canaria 35010, ESMap
6.4/10
Pleasant
15 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 25, Mon
check-out
May 26, Tue
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Kitchen
Free Wifi
Elevator

Location

Calle Gravina 19, , Las Palmas de Gran Canaria, Las Palmas de Gran Canaria 35010, ESView in Google Maps
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Stay information

Featured amenities include express check-in, express check-out, and an elevator..

Things to know

Check-in15:00 - anytime
Check-out11:00
Dates and times refer to property's local time

Check-in instructions

A virtual front desk provides assistance to guests Guests are recommended to download the property's Justin mobile app before check-in Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance Information provided by the property may be translated using automated translation tools Prior to arrival, you must complete online registration via a secure link There is no front desk at this property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number B44928786 Property Registration Number VV-35-1-0021686, ESFCTU0000350080005355280000000000000VV-35-1-00216869, VV-35-1-0021685, ESFCTU0000350080005354670000000000000VV-35-1-00216854, ESFCTU0000350080005356270000000000000VV-35-1-00217033, VV-35-1-0021703 Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher . Special instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests. Guests are recommended to download the property's Justin mobile app before check-in. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reviews

6.4/10
Pleasant
15 reviews
K
Karen
17 months ago on Hotels.com
hotels.com
2/5
Totally let down by Hotels.com. No help offered before, during or after our horrendous stay. We’ve been using them for over a decade but we will go elsewhere now. We saw the reviews stating there was building work and contacted Hotels.com. They said we needed to wait until we got there before they could help. We stayed here December 2925. It was awful. The room reeked of tobacco for our whole stay, there was noisy building working on in the building making it impossible to relax. Check in was a nightmare. You had to download an app, it didn’t work. We couldn’t get in our apartment. Curtains falling off the rail, bin broken, pancake flat old pillows. The list goes on. Contacted hotels.com and the apartment owner multiple times. No help was given and compensation refused. Video evidence sent but apparently hotels.com aren’t responsible for hotels being on building sites, even they’re aware beforehand.
A
Alexandru
16 months ago on Hotels.com
hotels.com
2/5
The trip started in very bad way. The first 3 days the building next to us was demolished and they builders were working since 7.30 in the morning... No one told us anything before the arrival, and obviously we were very disappointed, because we wanted to have a nice and quiet vacation, that s why is called "holiday". And another upsetting fact was when I asked the cleaner to call the landlord ( no one answered our messages on whatsapp), she did pick up the phone, and when we asked again to provide us with shampoo because there was none, she called us "cabrones" in spanish, which is an insult. She thought we will not understand, but I did. So I hope this mesaage will be seen by many, and we are still very disappointed. I would rate it 0 stars, but there is no option for that.
M
Marina
17 months ago on Hotels.com
hotels.com
4/5
Very few amenities made the stay quite uncomfortable. Noisy room. You need to download an app to do your check in. Works going on in the building, see pictures.