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Springhill Suites By Marriott Roanoke North

Hotel
8171 Gander Way, , Roanoke, Virginia 24019, USMap
9.6/10
Excellent
354 reviews
Breakfast (20)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pool
Free breakfast
Free Wifi

Location

8171 Gander Way, , Roanoke, Virginia 24019, USView in Google Maps
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Stay information

Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite..

Things to know

Check-in15:00 - 11:00
Check-out11:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property doesn't offer after-hours check-in

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Policies: Cashless payment methods are available for all transactions.Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cardsCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lightingThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 11:00 AM. . Check out: 11:00 AM.

Reviews

9.6/10
Excellent
354 reviews
Consecutive positive reviews from 32 guests
Latest
Breakfast (20)
C
Carol
recently on Hotels.com
hotels.com
6/10
Hotels.com screwed up my reservation (as they did the next hotel on my multi-city trip), so I got there & only 1 room was reserved. Since it wasn’t busy, no big deal, except the front desk staff said there was some “new” system in use and they couldn’t add a room to my reservation or create a 2nd one. Completely ridiculous. So I stood in the lobby, in front of hotel staff, and had to make a reservation in my cell phone. The person who checked us in was either in a foul mood or seriously hates her job, because she was defensive & rude the entire time, when she should have been profusely apologizing & offering us freebies for the inconvenience. The room was spacious but had ridiculously inadequate storage. All in closet but only 1 rod, 4 teeny weeny shelves. There was no functional chest of drawers. The same front desk person claimed they had no additional hangers. Like many hotels, they have (presumably) used COVID as an excuse to avoid cleaning rooms daily. We asked for our room to be cleaned every couple of days, but even then only half the room was cleaned. Probably won’t stay in a Springhill Suites again unless I can’t avoid it.
s
sara
1 month ago on Hotels.com
hotels.com
10/10
The rooms were really nice
D
Debra
1 month ago on Hotels.com
hotels.com
10/10
very clean, staff is nice, very quiet.
Springhill Suites By Marriott Roanoke North - Brek