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MainStay Suites Colorado Springs East - Medical Center Area

Hotel
5940 STETSON HILLS BLVD, BLDG B, Colorado Springs, Colorado 80923, USMap
8.4/10
Very Good
112 reviews
17% guests praised the Pool in their reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 23, Sat
check-out
May 24, Sun
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

5940 STETSON HILLS BLVD, BLDG B, Colorado Springs, Colorado 80923, USView in Google Maps
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Stay information

Be sure to enjoy recreational amenities including an indoor pool and a hot tub. This hotel also features complimentary wireless internet access and a banquet hall.. Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite..

Things to know

Check-in16:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Onsite parties or group events are strictly prohibited Safety features at this property include a fire extinguisher and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Pet fee: USD 30 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 7:00 AM to 10:00 PM.Children stay free when occupying the parent or guardian's room, using existing bedding.Only registered guests are allowed in the guestrooms. A car is recommended for transportation to and from this property. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Onsite parties or group events are strictly prohibitedSafety features at this property include a fire extinguisher and a smoke detector . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

A car is recommended for transportation to and from this property Only registered guests are allowed in the guestrooms Pool access available from 7:00 AM to 10:00 PM

Reviews

8.4/10
Very Good
112 reviews
Consecutive positive reviews from 25 guests
C
Cynthia
1 month ago on Hotels.com
hotels.com
10/10
Breakfast was great. AC fine I had reservation 4/15-4/19. I was called on 4/18 at 11 saying there was stuff in the room and I had checked out that morning at 630. This wasn’t the case. I explained I had a reservation and had it on my phone. The lady said I could reserve a longer stay by need a credit card. I had already paid for my stay. I was on the Westside touring Glen Erie castle. I had to leave ( loosing the money I paid for the tour and tea) I got back to the hotel, they had checked out someone at 630 that morning and they gave my room number. So it was the staffs fault. I wasn’t happy but it did get worked out. But all I could think is they were going to take my stuff out of the room before I got there. Very stressful. Not what you go on vacation for.
K
Kelly
2 months ago on Hotels.com
hotels.com
6/10
Overall, the property itself was very nice, clean, and well maintained. The staff was friendly and the amenities were solid, so no complaints there. However, the check-in and check-out times were frustrating. A 4:00 PM check-in combined with an early check-out significantly reduces the actual usable time of the stay. It ends up feeling like you are paying for a full night but only getting a partial day. Because of that, I will be avoiding hotels with these kinds of hours going forward. It takes away from an otherwise great stay and just doesn’t feel like a good value.
J
Jerid
2 months ago on Hotels.com
hotels.com
4/10
Bathroom sink was so clogged the sink wouldn’t drain 1 ounce after using. Toilet paper holder was broke and TP kept falling

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