For any questions, please contact the property using the information on the booking confirmation Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation The front desk is open daily from 8 AM - 10:00 PM To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Minimum check-in age: 16

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The Hochschwarzwald Card is available at this property and guarantees numerous services year-round and according to the season. Year-Round: Children's amusement park access; car rental; access to 4 indoor swimming pools; numerous local tours; access to other local area attractions. Summer: Daily boat tour; daily access to water park; access to 11 outdoor swimming pools; access to other local attractions. Winter: Daily ski pass; cross-country, toboggan and snow-tubing rentals. This property accepts credit cards, debit cards, and cash

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.90 per person, per night for adults; EUR 1.60 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The Hochschwarzwald Card is available at this property and guarantees numerous services year-round and according to the season. Year-Round: Children's amusement park access; car rental; access to 4 indoor swimming pools; numerous local tours; access to other local area attractions. Summer: Daily boat tour; daily access to water park; access to 11 outdoor swimming pools; access to other local attractions. Winter: Daily ski pass; cross-country, toboggan and snow-tubing rentals. . Special instructions: The front desk is open daily from 8 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 16. Check in from: 3:00 PM. Check in to: 8:00 PM. . Check out: 9:30 AM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property does not have elevators