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Holiday Inn Phoenix/Chandler by IHG

Hotel
1200 W Ocotillo Rd, , Chandler, Arizona 85248, USMap
8.6/10
Excellent
1,005 reviews
Parking (20)
Price (19)
Breakfast (12)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

1200 W Ocotillo Rd, , Chandler, Arizona 85248, USView in Google Maps
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Stay information

Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Chandler? This hotel has 2500 square feet (232 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in16:00 - 12:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Additional information

The property will be renovating from April 16 2026 to May 31 2026 (completion date subject to change). The following areas are affected: Business center

Guests will have access to the following alternate facilities during the renovation:

Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.. Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately USD 15.99 per personSelf parking fee: USD 12 per dayPet fee: USD 100 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher and a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 12:00 PM. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.6/10
Excellent
1,005 reviews
Latest
Parking (20)
Price (19)
Breakfast (12)
m
michael
1 month ago on Hotels.com
hotels.com
4/10
The entire lobby was under renovation that included the all the flooring. Very little notice, when went to breakfast, dust was all over the food and serving dishes, construction noise was so loud that it was difficult to talk at the table. The water supply was shut off all day one day and finally was turned on about 8:00 PM> Again, no notice of anything or apology! When I called to see what the hotel would do as a result of the noise, limited elevator access etc, the attendant said all they would do is cancel my reservation! Not even one hint of apology! My friend who lives there and recommended the property said he will not let any visitors stay there again. I have complained via the surveys you provided and no response from there either!
M
Michelle
2 months ago on Hotels.com
hotels.com
4/10
The room was not clean at all. Visible dust along the wall base trim. The carpet was visibly dirty. We had a pull out sofa bed. We had to get linens from the front desk for the sofa bed. None available in the room.there was not a mattress cover. The sofa bed needs to be replaced. So uncomfortable! The pool area was very nice as well the breakfast area. We have friends to visit in the area, and will not be staying at this establishment again. For the price paid, I would expect more.
J
Jefferis
1 month ago on Hotels.com
hotels.com
8/10
Large clean room. Hot water was really hot, water pressure good. Bed was comfortable. Downside: No extra pillow or blanket, no bar soap at all, only gels--minor stuff. Some renovation work was being done--loud noise right outside our door started well before 8am