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Horseshoe Lake Charles, A Caesars Destination

Resort
100 Westlake Ave, , Westlake, Louisiana 70669, USMap
8.6/10
Excellent
1,268 reviews
20% guests praised the Wifi in their reviews
Price (31)
Parking (21)
Air conditioning (17)
Breakfast (15)
View (13)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in

check-out

nights

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Amenities

Pool
Free Wifi
Paid parking

Location

100 Westlake Ave, , Westlake, Louisiana 70669, USView in Google Maps
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Stay information

Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property doesn't offer after-hours check-in

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 50 per accommodation, per nightResort fee: USD 17.96 per accommodation, per night The resort fee includes:Concierge servicePool accessValet parking

We have included all charges provided to us by the property.

. Optional fees: Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Crib (infant bed) fee: USD 10.0 per dayRollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from May to November. Pool access available from 11:00 AM to 7:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector and a smoke detector . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

Pool access available from 11:00 AM to 7:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from May to November

Reviews

8.6/10
Excellent
1,268 reviews
Latest
Price (31)
Parking (21)
Air conditioning (17)
Breakfast (15)
View (13)
S
Stacey
1 month ago on Hotels.com
hotels.com
6/10
Disappointing. Check-in for one of 2 rooms, not directly side-by-side as requested, was delayed due to housekeeping not indicating it was ready. Dust on shelving, hair on floor and desk lamp didn't work. Coffee pot missing pod tray, 2 countertops not cleaned, and missing Do Not Disturb tag. Only 1 hanger and no iron provided. Otherwise was fine.
P
Pennie
1 month ago on Hotels.com
hotels.com
8/10
Main complaint. Little bitty coffee pot was there, along with coffee, but the tray for the coffee pod was missing. Casino was really boring, didn’t appear anyone was having fun. However, the cocktail waitresses were very nice and working hard. Room was clean, nice, awesome shower.
T
Timothy
2 months ago on Hotels.com
hotels.com
2/10
I will never stay at this hotel again. Let me list the issues—the air conditioner made a loud popping noise every time it cycled off!! Woke me up repeatedly. The pool was closed indefinitely since they can’t get the chemicals right. I called for a hairdryer as there wasn’t one and was told they would send one up—after 1 1/2 hours I called back and said never mind. The lighted mirror didn’t work in the bathroom. We used the gym but the fridge for water was of course empty—also no exercise mats were available. Lastly, and the least of everything was the water side view was obstructed by the extremely dirty windows. The staff were friendly but overworked and understaffed. It’s like the shell of the hotel was great but all the working parts were missing. Even in the elevator people were talking about how bad the hotel was. Sadly, I had to agree with them. Thankfully we were only here for one night.