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The Ballantyne, a Luxury Collection Hotel, Charlotte

Resort
10000 Ballantyne Commons Pkwy, , Charlotte, North Carolina 28277, USMap
9.2/10
Excellent
1,006 reviews
"outside pool was so nice"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in

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Amenities

Family friendly
Pool
Hot tub
Free Wifi

Location

10000 Ballantyne Commons Pkwy, , Charlotte, North Carolina 28277, USView in Google Maps
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Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 miles.. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 6230 square feet (579 square meters) of space consisting of a conference center and 29 meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Optional fees: Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for childrenUncovered self parking fee: USD 20 per night (in/out privileges)Uncovered valet parking fee: USD 30 per night (in/out privileges)Late check-out is available for a fee (subject to availability)Rollaway bed fee: USD 57.62 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from April to October. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is required for transportation to and from this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) . Special instructions: Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

A car is required for transportation to and from this property Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision Guests under 16 years old are not allowed in the spa Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal outdoor pool closes in October This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

9.2/10
Excellent
1,006 reviews
Consecutive positive reviews from 10 guests
J
Joseph
1 month ago on Hotels.com
hotels.com
10/10
The hotel was amazing!
S
Shanita
1 month ago on Hotels.com
hotels.com
6/10
Hotel was nice overall not what I expected… couldn’t sleep well people were loud in the hallway all night walls so thin you can hear everything in the halls. Found mold in my champagne glass from the cup .
J
Jamela
1 month ago on Hotels.com
hotels.com
10/10
Awesome