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AC Hotel Palacio de Santa Ana by Marriott

Hotel
Camino de la Flecha, s/n, , Arroyo de la Encomienda, Valladolid 47197, ESMap
8.8/10
Excellent
215 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Pool
Free Wifi

Location

Camino de la Flecha, s/n, , Arroyo de la Encomienda, Valladolid 47197, ESView in Google Maps
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Stay information

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Arroyo de la Encomienda? This hotel has 13293 square feet (1235 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite..

Things to know

Check-in12:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Optional fees: Fee for buffet breakfast: approximately EUR 18.70 per personRollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 12:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reviews

8.8/10
Excellent
215 reviews
A
Andrea
3 months ago on Hotels.com
hotels.com
10/10
Parking was excellent especially for our transit van. The hotel reception lists were professional, helpful, generous and friendly. The room was spacious, clean and comfortable with a lovely view of the river. Wish we could have stayed longer. Would love to visit again another time.
K
Keyla
4 months ago on Hotels.com
hotels.com
10/10
Excelent as always
M
Manuel
4 months ago on Hotels.com
hotels.com
4/10
Unfortunately we were given two rooms adjacent to the staff entrance. Staff were arriving from 5am and continuously pressing the electronic buzzer which was way too loud and could be heard from our rooms. To make matters worse some of the staff would hold loud conversations impeding a good nights sleep. The staff attitude when we complained was one of indifference and they also confirmed that other guests had complained in the past. Knowing there is a problem and not doing anything about it demonstrates a lack of professionalism. On another note, we ate at the hotel restaurant and the food was terrible and small portions. To be honest I found that the quality of the food was well below standards and overpriced. Rooms were looking a bit dated and dusty, but comfortable. The hotel itself is quite beautiful and striking as this used to be a monastery of sorts… Personally I wouldn’t stay here again because of our experience.

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