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The Pontchartrain Hotel

Hotel
2031 St. Charles Avenue, , New Orleans, Louisiana 70130, USMap
8.8/10
Excellent
1,004 reviews
Price (13)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Free Wifi

Location

2031 St. Charles Avenue, , New Orleans, Louisiana 70130, USView in Google Maps
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Stay information

Make use of convenient amenities, which include complimentary wireless internet access and complimentary use of a nearby fitness facility.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage..

Things to know

Check-in16:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 250 per accommodation, per stayResort fee: USD 23.35 per accommodation, per night The resort fee includes:Additional inclusionsFitness center accessHealth club accessIn-room bottled waterIn-room coffeeIn-room safeNearby fitness center accessPhone calls

We have included all charges provided to us by the property.

. Optional fees: Fee for cooked-to-order breakfast: approximately USD 15 to 20 per personValet parking fee: USD 55.69 per day (in/out privileges)Pet fee: USD 75 per pet, per stayService animals are exempt from feesLate check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Cashless transactions are availableSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.8/10
Excellent
1,004 reviews
Latest
Price (13)
A
Alfredo
4 months ago on Hotels.com
hotels.com
2/10
Terrible overall experience
J
John
1 month ago on Hotels.com
hotels.com
6/10
Very nice bar downstairs with live music. Room and overall hotel was heavily worn. The bar at the top of the hotel was also excellent.
C
Craig
1 month ago on Hotels.com
hotels.com
4/10
The rooms are VERY small. The shower had a curtain that leaked all over the floor every time we showered. We had to ask to have room made up at 4 pm. Great location is the only reason this place gets booked. Never again.