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Alpstay - Chalet Hotel Hartmann - Adults Only

Hotel
Via Rezia 308, , Ortisei, Trentino-Alto Adige 39046, ITMap
9.8/10
Excellent
80 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in

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Amenities

Pets friendly
Free Wifi
Wine or champagne

Location

Via Rezia 308, , Ortisei, Trentino-Alto Adige 39046, ITView in Google Maps
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Stay information

Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, ski storage, and tour/ticket assistance. The complimentary ski shuttle makes getting to the slopes a breeze.. Featured amenities include luggage storage, coffee/tea in a common area, and a water dispenser. Free self parking is available onsite..

Things to know

Check-in15:00 - 18:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Prior to arrival, you must complete online registration via a secure link The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 6:00 PM) To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 15

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number IT021061A1YW8PFOAI Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

This property is closed from March 28 2026 to May 30 2026 (dates subject to change).. Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

. Optional fees: Pet fee: EUR 25 per pet, per dayService animals are exempt from feesLate check-out fee: EUR 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting . Special instructions: The front desk is open during the following times:Monday - Sunday: 8:00 AM - noon To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 15. Check in from: 3:00 PM. Check in to: 6:00 PM. . Check out: 11:00 AM.

Know before you go

All guests must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property does not have elevators

Reviews

9.8/10
Excellent
80 reviews
E
Erica
4 months ago on Expedia
expedia
10/10
Gorgeous room, staff were so helpful and kind. Close to public transit for easy to/from center of town. Truly a little gem in the Dolomites!
P
Petra
5 months ago on Hotels.com
hotels.com
10/10
Excellent communication, informative, accommodating and super friendly.
A
Andrew
8 months ago on Expedia
expedia
10/10
A very comfortable Hotel. Breakfast was delicious. The staff was friendly and helpful. The walking path behind the Hotel leads to downtown. A 10 minute walk.
Alpstay - Chalet Hotel Hartmann - Adults Only - Brek