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Comfort Suites Hanes Mall

Hotel
200 Capitol Lodging Ct, , Winston-Salem, North Carolina 27103, USMap
8.8/10
Excellent
1,012 reviews
Breakfast (37)
Price (12)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 23, Sat
check-out
May 24, Sun
nights
1
guests
2 Guests
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Standard 2 Queen Suite

Standard 2 Queen Suite

Free Breakfast | Non Refundable
Sleeps 5
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Standard King Room (Accessible)

Standard King Room (Accessible)

Free Breakfast | Non Refundable
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Standard King Suite

Standard King Suite

Free Breakfast | Non Refundable
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Standard Suite

Standard Suite

Free Breakfast | Non Refundable
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Standard 2 Queen Suite with Extra Bed

Standard 2 Queen Suite with Extra Bed

Free Breakfast | Non Refundable
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Standard Quadruple Suite

Standard Quadruple Suite

Free Breakfast | Non Refundable
Sleeps 4
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Standard King Suite with Extra Bed

Standard King Suite with Extra Bed

Free Breakfast | Non Refundable
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Standard King Room with Extra Bed

Standard King Room with Extra Bed

Free Breakfast | Non Refundable
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Standard King Suite with Sofa

Standard King Suite with Sofa

Free Breakfast | Non Refundable
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Standard King Room with Sofa

Standard King Room with Sofa

Free Breakfast | Non Refundable
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Superior King Suite

Superior King Suite

Free Breakfast | Non Refundable
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Standard 2 King Suite

Standard 2 King Suite

Free Breakfast | Non Refundable
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Standard 2 King Suite with Extra Bed

Standard 2 King Suite with Extra Bed

Free Breakfast | Non Refundable

Amenities

Pool
Free Wifi
Paid parking

Location

200 Capitol Lodging Ct, , Winston-Salem, North Carolina 27103, USView in Google Maps
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Stay information

Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool.. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Winston-Salem? This hotel has 947 square feet (88 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:Swimming pool. Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 150.00 per nightService fee: USD 2.26 per accommodation, per stay

We have included all charges provided to us by the property.

. Policies: The seasonal pool will be open from May 23 to September 07. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from June 09 to September 05

Reviews

8.8/10
Excellent
1,012 reviews
Consecutive positive reviews from 11 guests
Latest
Breakfast (37)
Price (12)
J
Jennifer
recently on Hotels.com
hotels.com
10/10
Everything was clean the rooms were very comfortable
E
Edith
1 month ago on Hotels.com
hotels.com
6/10
Parking was good and easy. Biggest complaint is the window shades were flimsy and did did not block the light from the parking lot. The room was light all night preventing sleeping.
K
Karen
1 month ago on Hotels.com
hotels.com
8/10
Check-in was very easy, and Karen at the desk was very friendly. The place was clean, even in the stairwell. My favorite part of the room is the heat/cool unit was quiet so I didn't have to increase TV volume every time it came on. A wasp got into the room somehow and my call for help was answered promptly. It was very quiet in the room. I've stayed in a nearby fancier hotel and could hear snoring from the room next door. The only sounds we heard at Comfort Suites came from the hallway near our door. We were near the elevators and didn't hear anything near them. The refrigerator was quiet. The room has a shelf for charging devices but the plugs didn't work. The clocks didn't have the correct time. We couldn't figure out how to turn the headboard light on (not important enough for us to ask). There are nice wall lamps between the beds for light, and there are reading lights there also. There is a light on the hairdryer that can serve as a dim nightlight while in there. On our last morning there, we saw people's waffles were sticking in the waffle iron. Breakfast staff helped get a waffle out, but we never saw any effort to stop the sticking, like spraying with a non-stick product. We didn't get a waffle. Daily were biscuits that tasted slightly sweet to me; gravy; sausage paddies; eggs. The appearance of the eggs changed. I saw them twice. One day they tasted fine, but looked like they were cooked like pancake batter squirted out to make them thin and round

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Comfort Suites Hanes Mall in Winston-Salem, North Carolina - Brek