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The Pines Inn Lake Placid

Hotel
2302 Saranac Ave, , Lake Placid, New York 12946, USMap
7.2/10
Good
905 reviews
33% guests praised the Wifi in their reviews
Price (31)
Lakefront (10)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Free Wifi

Location

2302 Saranac Ave, , Lake Placid, New York 12946, USView in Google Maps
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Stay information

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room. Additional features at this hotel include a banquet hall and a vending machine.. Featured amenities include express check-in, express check-out, and a library. Free self parking is available onsite..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

A virtual front desk provides assistance to guests Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance There is no front desk at this property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

The following facilities will be closed during June, January, February, April, May, and March:Hot tub. Optional fees: Pet fee: USD 30 per pet (varies based on length of stay) Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival. . Special instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

This property does not have elevators

Reviews

7.2/10
Good
905 reviews
Latest
Price (31)
Lakefront (10)
B
Briana
7 months ago on Hotels.com
hotels.com
2/10
Where to begin. Upon arrival at the hotel, we found our key left on the desk with my name, room number and key inside an envelope- no one at the desk. The elevator was broken, the room was 90 degrees, there was dog food on the floor in the corner of the bathroom and we were only given 1 towel for 2 people to use for a 3 night stay. On the paper that was left in the room it had a number to text or call for service since no one was there. I was told someone would be there at 9am the following morning with a towel and to clean the bathroom. That didn’t happen. It took almost 24 hours to even get a towel delivered to our room. Despite the Wi-Fi password being left in the room, the Wi-Fi didn’t work. The TV didn’t work. Definitely had an uneasy feeling staying in this hotel. Other than the bed being a comfy tempurpedic and it being a close walk to Main Street, there was nothing positive about this place. Spend the couple extra dollars and book somewhere else. We loved the Maple Leaf Inn and Townhouse Lodge for past stays!
J
Jean
7 months ago on Hotels.com
hotels.com
2/10
when we arrived, there was no one at the desk just an envelope with our name and the key. The elevator was not working. so, we had to use the stairs. When we got to the room it was verry small. the queen bed took most of the room. As we walked in the floor was moving under our feet. The bathroom was tinny, when you would sit on the toilet your head was in the sink. The TV didn't work. If it wasn't late WE would have left for some were else. Worst room I ever stayed at. Hotels.com should be ashamed for offering this place.
R
Robert
7 months ago on Expedia
expedia
2/10
There was no staff that we saw throughout our entire stay. Amenities were non-functional and we couldnt even get fresh towels or soap/shampoo.

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The Pines Inn Lake Placid - Brek