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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Hotel
4 Roberts Rd, , Asheville, North Carolina 28803, USMap
8.6/10
Excellent
1,200 reviews
25% guests praised the Wifi in their reviews
Breakfast (53)
Price (19)
Pool (12)
Parking (11)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in

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Amenities

Family friendly
Pool
Free Wifi

Location

4 Roberts Rd, , Asheville, North Carolina 28803, USView in Google Maps
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Stay information

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a security system, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Optional fees: Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 10:00 AM to 10:00 PM.Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationGuests must contact this property in advance to reserve access to the heated poolThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guardsThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision Only registered guests are allowed in the guestrooms Pool access available from 10:00 AM to 10:00 PM Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.6/10
Excellent
1,200 reviews
Consecutive positive reviews from 40 guests
Latest
Breakfast (53)
Price (19)
Pool (12)
Parking (11)
J
Jenelle
1 month ago on Hotels.com
hotels.com
8/10
It's okay
S
Stephani
1 month ago on Hotels.com
hotels.com
6/10
Yes
K
Kathleen
1 month ago on Hotels.com
hotels.com
10/10
I had a very nice, clean room. Staff was pleasant. Check in fast & easy. The hotel is very nice, in a safe area, good parking. Breakfast is typical hotel Breakfast. Yogurt, bagels, muffins, cereal. Enough to get you going in the morning. I definitely would stay here again.