Hampton by Hilton Lansing West

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Hampton by Hilton Lansing West

Hotel

900 North Canal Road, , Lansing, Michigan 48917, USMap

8.8/10

Excellent

809 reviews

"fantastic view"

Breakfast (12)

Pool (11)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

check-in

May 23, Sat

check-out

May 24, Sun

nights

guests

2 Guests

Check price to view the latest room options for this stay.

Check price

Amenities

Pets friendly

Family friendly

Pool

Hot tub

Free Wifi

Location

900 North Canal Road, , Lansing, Michigan 48917, USView in Google Maps

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Stay information

Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lansing? This hotel has 1056 square feet (98 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Things to know

Check-in15:00 - anytime

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Onsite parties or group events are strictly prohibited Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

The property will be renovating from December 29 2025 to April 30 2026 (completion date subject to change). The following areas are affected: Swimming pool During renovations, the hotel will make every effort to minimize noise and disturbance.. Optional fees: Pet fee: USD 50 per accommodation, per stay (maximum USD 150.00 per stay)Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashOnsite parties or group events are strictly prohibited . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.8/10

Excellent

809 reviews

Latest

Breakfast (12)

Pool (11)

Doreen

1 month ago on Hotels.com

10/10

Breakfast was good, staff very friendly

Sarah

1 month ago on Hotels.com

6/10

Someone in our party found bedbugs.

Aja

1 month ago on Hotels.com

2/10

We’ve stayed here three times before, but this visit was very disappointing. Upon arrival, we found out the pool and hot tub were closed. The pre-stay email said they were expected to be down through February, but our stay was mid-April. This was a major reason we booked, especially traveling with a toddler. The room was in poor condition. Furniture was damaged, bathroom caulking was broken and discolored, and the room was freezing on arrival with the AC set to 60 degrees on a 40–50 degree day. Around 8:00 PM, someone knocked on our door about “stomping” complaints from the first floor but said they were not sure which room it was coming from. About 30 minutes later, we received a call threatening a warning on our account. Quiet hours are listed as starting at 10:00 PM, so this felt unnecessary and poorly handled. The situation escalated quickly, and the response from staff was unprofessional. We were later told we had refused to be quiet, which is completely inaccurate. We made multiple attempts to resolve the situation, we offered to switch rooms, change hotels, or speak with a manager, but none of these options were accommodated. Additionally, there are very few trash cans throughout the rooms and property, which has been an issue on previous stays as well. Overall, this was not a single issue but a pattern of poor communication, limited staff availability, and deteriorating property conditions.