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Servatur Casablanca Suites & Spa - Adults Only

Hotel
Avenida de gran Canaria 24, Puerto Rico, Mogan, Gran Canaria 35130, ESMap
9/10
Excellent
325 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 25, Mon
check-out
May 26, Tue
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Family friendly
Pool
Hot tub
Free Wifi

Location

Avenida de gran Canaria 24, Puerto Rico, Mogan, Gran Canaria 35130, ESView in Google Maps
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Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number H-35-1-0000287 Safety features at this property include a fire extinguisher and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: EUR 150 per stayA tax is imposed by the city: EUR 0.16 per person, per night

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 8 to 12 per personAirport shuttle fee: EUR 60 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. Guests under 18 years old are not permitted at this adults-only property. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher and a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in Guests booked in half board rates on December 24 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in half board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to each gala dinner is optional and a fee is charged at the property for guests who wish to attend.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25 A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 18 years old are not permitted at this adults-only property Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Reviews

9/10
Excellent
325 reviews
I
I G
3 months ago on Hotels.com
hotels.com
10/10
Clean room. Excellent location. Great food. Lovely staff. Free Car park.
P
Pia
3 months ago on Hotels.com
hotels.com
10/10
Over all a nice experience, but for the price we expected a bit more. That’s why I can’t give the full 5 stars. 4 stars is still good though :) The staff was friendly and helpful, the food was very good, the beds were comfy and room was clean. Lovely views and a short walk to the mall with lots of shopping, bars and restaurants. However it felt a bit shabby nad due for an upgrade. We stayed in a junior suite and there were rust in the bathroom and the jacuzzi almost fell apart. There were no amenities in the bathroom as I would expect for a hotel of this price. I’ve stayed at hotels with lower stars and always gotten travel sizes with shower gel and shampoo, shower cap, cotton and q-tips and more. Small things, but it still elevates the impression. At this price I would expect this.
J
James
5 months ago on Hotels.com
hotels.com
8/10
Basic food offering
Servatur Casablanca Suites & Spa - Adults Only - Brek