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Hotel Villa Cipressi, by R Collection Hotels

Hotel
Via IV Novembre 18, , Varenna, Lombardia 23829, ITMap
9.2/10
Excellent
184 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Free Wifi
Wine or champagne

Location

Via IV Novembre 18, , Varenna, Lombardia 23829, ITView in Google Maps
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Stay information

Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.. This property has received its official star rating from the local rating authority.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..

Things to know

Check-in15:00 - 20:30
Check-out07:00 - 10:30
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

The property is closed during January, February, March, December, and November.. Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

. Optional fees: Airport shuttle fee: EUR 180 per vehicle (one-way)Nearby parking fee: EUR 35 per day (492 ft away)Pet fee: EUR 40 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 8:30 PM. . Check out: 10:30 AM.

Know before you go

All guests must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reviews

9.2/10
Excellent
184 reviews
M
Marc
1 month ago on Hotels.com
hotels.com
10/10
This is a fabulous hotel. My wife and I were here for four nights. The lake view room was very comfortable as was the bed. The service from the front desk was wonderful. All of our questions were answered with enthusiasm and warmth. We communicated mostly with Ricardo, and he did a great job. The breakfast spread was fresh and well stocked and was fantastic. The service at breakfast was excellent. I would give this ten stars if I could.
C
Charlotte
1 month ago on Hotels.com
hotels.com
6/10
Well... let's start off with the good. The staff was kind. They did help with luggage and answer our questions. The breakfast was better than most hotels, and the terrace was quite a lovely environment for having our morning coffee. Additionally, there is a parking garage directly across the street which while difficult to navigate is very close and convenient. Regrettably, that is about the most I can say for this property. I have no idea how this could ever be rated a 5 star property. First, the villa is open to the public with ticket purchase and is absolutely overrun with people who are not staying there. And I mean hundreds of people standing in line to see the building and instagram the gate. Upon entry you are immediately fighting to get past the dozens of people blocking the entrance to get into the villa. Upon getting our room we immediately noticed a strong and unpleasant odor in both the building and the room, it smelled like it had been cleaned with rancid bleach water. The smell did not dissipate during our stay. The part of the building we were in was very run down, poorly maintained and was akin to a roadside traveler motel in the US. Our room was very small (which we do expect in Europe), but at over 600 Euros per night we were extremely disappointed. We were in Como for wedding planning and came to Villa Cipressi for a possible venue... but regrettably there is no chance we would ever choose this hotel.
A
Aiqaa-Nur
9 months ago on Expedia
expedia
4/10
Not 5*. Needs a major update and rooms have odd smells unfortunately