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Newport News Inn

Motel
12880 Jefferson Avenue, , Newport News, Virginia 23608, USMap
7.4/10
Good
407 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

Read more
check-in
May 23, Sat
check-out
May 24, Sun
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Free Wifi
Paid parking
Air conditioning

Location

12880 Jefferson Avenue, , Newport News, Virginia 23608, USView in Google Maps
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Stay information

This motel has 1 floor in 2 buildings and offers designated smoking areas.. Featured amenities include express check-out and a 24-hour front desk. Free self parking is available onsite..

Things to know

Check-in14:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a smoke detectorPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 2:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

This property does not have elevators

Reviews

7.4/10
Good
407 reviews
T
Tyeisha
1 month ago on Hotels.com
hotels.com
10/10
Yes
D
Darrell
1 month ago on Hotels.com
hotels.com
10/10
Yes and yes very convenient to everything
d
destiny
5 months ago on Expedia
expedia
2/10
Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air conditioning unit was filthy, and parts of the door were damaged. These conditions raised serious concerns regarding cleanliness, maintenance, and overall guest safety. Throughout my stay, my key card repeatedly malfunctioned, requiring multiple trips to the front desk for reactivation. This ongoing issue caused significant inconvenience and reflects poor operational oversight. Most troubling was a severe breach of privacy and safety. A male housekeeper entered my room while I was undressed, despite a clearly displayed “Do Not Disturb” sign and the fact that it was well before checkout time. This incident was distressing, inappropriate, and unacceptable, and it left me feeling unsafe in the room I paid to occupy. Additionally, I received no housekeeping service at any point during my two-night stay. I only remained at the hotel due to lack of immediate transportation and alternative accommodations. Taken together—the unsanitary room conditions, repeated key card failures, lack of housekeeping

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