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The Charles Hotel

Hotel
15 New Road, , Chatham, South East, England ME4 4QJ, GBMap
7.2/10
Good
204 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Free Wifi
Wine or champagne

Location

15 New Road, , Chatham, South East, England ME4 4QJ, GBView in Google Maps
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Stay information

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.. Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite..

Things to know

Check-in15:00 - 23:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours The front desk is open daily from 3:00 PM - 11:00 PM This property doesn't offer after-hours check-in

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Optional fees: Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher . Special instructions: The front desk is open daily from 3:00 PM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 11:00 AM.

Know before you go

This property does not have elevators

Reviews

7.2/10
Good
204 reviews
B
Beverly
6 months ago on Expedia
expedia
4/10
Very friendly and helpful staff. Room was freezing and no window in room!!! Very strange little room. There was a window which couldn’t open into the inside corridor!
M
Mark
5 months ago on Hotels.com
hotels.com
6/10
With a few improvements, this hotel could be a reasonable place to stay, but several issues need attention. The carpet throughout the building requires a thorough clean, and the hallway walls could benefit from a quick repaint as they were very dirty. Reception and the corridors were unheated, making the atmosphere feel unwelcoming and extremely cold. When we arrived in December, our room window had been left open so the room was freezing. It would’ve felt so much better walking into a warm room. There was nowhere to hang coats, no hooks and not even hangers on the clothes rail. The electric heater had a loose metal panel, which felt unsafe. The TV was very small and unwatchable due to the poor signal. The rear access spiral staircase would difficult to navigate and unsuitable for anyone with limited mobility. The area outside the reception door looked untidy, with items like an old paint can and a piece of AstroTurf left lying around. Breakfast was essentially non existent, and no information was provided about it. Would we stay again, definitely not unless the above was attended to.
M
Mark
7 months ago on Hotels.com
hotels.com
2/10
I was absolutely eaten alive by bed bugs, had them jumping all over me in the night.

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