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Holiday Inn New Orleans West Bank Tower by IHG

Hotel
275 Whitney Ave, , Gretna, Louisiana 70053, USMap
8.2/10
Very Good
1,007 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Pool
Free Wifi

Location

275 Whitney Ave, , Gretna, Louisiana 70053, USView in Google Maps
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Stay information

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Gretna? This hotel has 3614 square feet (336 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Additional information

Optional fees: Fee for buffet breakfast: approximately USD 10.99 per personCrib (infant bed) fee: USD 3.0 per stayRollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.2/10
Very Good
1,007 reviews
J
Jamie L
recently on Hotels.com
hotels.com
6/10
The room was clean but in need of repair and upgrade. The check-in staff was very rude and slow. Even rolled their eyes and made faces at the guests as they turned to walk away. Check-in was a nightmare 2 to 30 gusts trying to check-in at 3pm 28th only one person working the desk. The breakfast was bad. The buffet stayed empty .
S
Shampaigne
1 month ago on Hotels.com
hotels.com
2/10
Not third party friendly the staff was not equipped to handle any guest reservation or to understand the needs and accommodations for handling guest stay it’s recommended to stay one night to get the experience to see what’s at hands and leave certains items in the room was not functioning was very difficult to get help to fix the issue
S
Saralynn
1 month ago on Hotels.com
hotels.com
8/10
I had a good experience, we kept calling about problems we had in the room and no one came. But night shift was very nice and came all the time ! And was sweet ! And breakaway was great ! And the beds were comfy !