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Hotel Indigo Chicago - Vernon Hills by IHG

Hotel
450 N Milwaukee Ave, , Vernon Hills, Illinois 60061, USMap
8.4/10
Very Good
1,008 reviews
Price (16)
Pool (14)
Breakfast (12)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Free Wifi

Location

450 N Milwaukee Ave, , Vernon Hills, Illinois 60061, USView in Google Maps
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Stay information

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Vernon Hills? This hotel has 1100 square feet (99 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Additional information

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday: Indoor poolOutdoor pool The following facilities are closed on Friday and Saturday: Indoor poolOutdoor pool. Optional fees: Pet fee: USD 75 per pet, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisher and a smoke detectorPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.. Minimum age: 21. Check in from: 3:00 PM. . Check out: 12:00 PM.

Know before you go

Pool access available from 8:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.4/10
Very Good
1,008 reviews
Latest
Price (16)
Pool (14)
Breakfast (12)
J
Joseph
1 month ago on Hotels.com
hotels.com
10/10
NA
K
Kaleigh
1 month ago on Hotels.com
hotels.com
4/10
The staff was nice and the location was nice, but our first room the shower head did not work and we found 2 bugs by our bed. They offered to move us rooms but we needed to wait at least an hour for a clean room (this was at 7:30pm, late check in due to sports) our new room had clearly not been cleaned well, tables had food and drinks residue and to top it off we could not get any warm/hot water in the shower.
M
Mike
1 month ago on Hotels.com
hotels.com
2/10
Our experience at the hotel was extremely distressing and unacceptable. We felt so unsafe on the property that we did not stay in the room for more than 30 seconds before leaving. As I was entering the building, an individual approached a very tall Black man and, completely unprovoked, used a racial slur toward him. The man tried to ignore it, but the aggressor repeated the slur directly in his face a second time. I was shocked and deeply disturbed by what I witnessed. My girlfriend was terrified, especially because the individual appeared to know where our car was parked. After we requested that the police be called, we became genuinely concerned that our vehicle might be vandalized. The situation felt volatile and unsafe. We immediately returned to the front desk to request a refund, as we did not feel comfortable staying. The staff dismissed the severity of the incident and initially indicated that it was not serious enough to involve the police. Although they later said they would call, no action was taken. The manager explained that because the other individual did not want to pursue the matter, they chose not to involve law enforcement. At that point, our concern was no longer just about the initial incident, but about the hotel’s failure to prioritize the safety and well-being of its guests. We felt completely unsupported and unsafe, which left us no choice but to leave immediately without even settling into the room. We subsequently booked ahotel through the site
Hotel Indigo Chicago - Vernon Hills by IHG - Brek