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Palacio de los Duques, a Gran Meliá Hotel - The Leading Hotels of the World

Hotel
Cuesta de Santo Domingo, 5, , Madrid, Madrid 28013, ESMap
9.8/10
Excellent
906 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jul 09, Thu
check-out
Jul 10, Fri
nights
1
guests
2 Guests
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Deluxe Room

Deluxe Room

No Free Breakfast | Non Refundable
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Deluxe Double Room

Deluxe Double Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2
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Standard Room

Standard Room

No Free Breakfast | Non Refundable
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Premier Double Room

Premier Double Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2
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Premier Room

Premier Room

No Free Breakfast | Non Refundable
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Premier Double or Twin Room

Premier Double or Twin Room

No Free Breakfast | Non Refundable
2 single
Sleeps 2
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Deluxe Queen Room

Deluxe Queen Room

No Free Breakfast | Non Refundable
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Premier Twin Room

Premier Twin Room

No Free Breakfast | Non Refundable
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Premier King Room

Premier King Room

No Free Breakfast | Non Refundable
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Supreme Room

Supreme Room

Free Breakfast | Non Refundable
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Supreme Double Room

Supreme Double Room

Free Breakfast | Non Refundable
1 double
Sleeps 2
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Standard Double Room

Standard Double Room

No Free Breakfast | Non Refundable
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Supreme Double or Twin Room

Supreme Double or Twin Room

No Free Breakfast | Non Refundable
2 single
Sleeps 2
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Supreme King Room

Supreme King Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2
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Supreme Twin Room

Supreme Twin Room

Free Breakfast | Non Refundable
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Supreme Family Room

Supreme Family Room

Free Breakfast | Non Refundable
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Supreme Grand Family Room

Supreme Grand Family Room

Free Breakfast | Non Refundable
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RedLevel Supreme Room

RedLevel Supreme Room

Free Breakfast | Non Refundable
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Standard Double or Twin Room

Standard Double or Twin Room

Free Breakfast | Non Refundable
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Deluxe Twin Room

Deluxe Twin Room

No Free Breakfast | Non Refundable
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Standard Family Room

Standard Family Room

Free Breakfast | Non Refundable
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Grand Family Room

Grand Family Room

Free Breakfast | Non Refundable
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Supreme King Family Room with Extra Bed

Supreme King Family Room with Extra Bed

Free Breakfast | Non Refundable
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Supreme Double or Twin Family Room with Extra Bed

Supreme Double or Twin Family Room with Extra Bed

Free Breakfast | Non Refundable
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Junior Suite

Junior Suite

Free Breakfast | Non Refundable
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Supreme Grand Twin Family Room

Supreme Grand Twin Family Room

Free Breakfast | Non Refundable
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Supreme Grand King Family Room

Supreme Grand King Family Room

Free Breakfast | Non Refundable
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RedLevel Junior Suite

RedLevel Junior Suite

Free Breakfast | Non Refundable
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Standard Twin Room

Standard Twin Room

Free Breakfast | Non Refundable
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Supreme King Room with Extra Bed

Supreme King Room with Extra Bed

Free Breakfast | Non Refundable
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Supreme Double or Twin Room with Extra Bed

Supreme Double or Twin Room with Extra Bed

Free Breakfast | Non Refundable
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1 Bedroom Standard Suite

1 Bedroom Standard Suite

Free Breakfast | Non Refundable
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Junior Twin Suite

Junior Twin Suite

Free Breakfast | Non Refundable
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Junior King Suite

Junior King Suite

Free Breakfast | Non Refundable
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1 Bedroom RedLevel Suite

1 Bedroom RedLevel Suite

Free Breakfast | Non Refundable
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Connecting Deluxe Room

Connecting Deluxe Room

Free Breakfast | Non Refundable
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1 Bedroom Standard Twin Suite

1 Bedroom Standard Twin Suite

Free Breakfast | Non Refundable
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1 Bedroom Standard King Suite

1 Bedroom Standard King Suite

Free Breakfast | Non Refundable
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Standard Suite

Standard Suite

Free Breakfast | Non Refundable
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Connecting Deluxe Queen Room

Connecting Deluxe Queen Room

Free Breakfast | Non Refundable
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1 Bedroom Standard Master Suite

1 Bedroom Standard Master Suite

Free Breakfast | Non Refundable
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RedLevel Master Suite

RedLevel Master Suite

Free Breakfast | Non Refundable
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Standard Twin Master Suite

Standard Twin Master Suite

Free Breakfast | Non Refundable
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Standard King Master Suite

Standard King Master Suite

Free Breakfast | Non Refundable
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Connecting Family Room

Connecting Family Room

Free Breakfast | Non Refundable
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1 Bedroom RedLevel Master Suite

1 Bedroom RedLevel Master Suite

Free Breakfast | Non Refundable
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Standard Master Suite

Standard Master Suite

Free Breakfast | Non Refundable
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2 Bedroom Standard Suite

2 Bedroom Standard Suite

Free Breakfast | Non Refundable
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Connecting Twin Family Room

Connecting Twin Family Room

Free Breakfast | Non Refundable
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Connecting King Family Room

Connecting King Family Room

Free Breakfast | Non Refundable
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Penthouse Suite

Penthouse Suite

Free Breakfast | Non Refundable
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2 Bedroom Standard 2 King Suite

2 Bedroom Standard 2 King Suite

Free Breakfast | Non Refundable
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2 Bedroom Standard Quadruple Suite

2 Bedroom Standard Quadruple Suite

Free Breakfast | Non Refundable
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2 Bedroom RedLevel Suite

2 Bedroom RedLevel Suite

Free Breakfast | Non Refundable
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RedLevel Penthouse Suite

RedLevel Penthouse Suite

Free Breakfast | Non Refundable
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Penthouse Twin Suite

Penthouse Twin Suite

Free Breakfast | Non Refundable
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Penthouse King Suite

Penthouse King Suite

Free Breakfast | Non Refundable
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Presidential Penthouse Suite

Presidential Penthouse Suite

Free Breakfast | Non Refundable
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RedLevel Presidential Suite

RedLevel Presidential Suite

Free Breakfast | Non Refundable
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Presidential Suite

Presidential Suite

Free Breakfast | Non Refundable
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Presidential Twin Suite

Presidential Twin Suite

Free Breakfast | Non Refundable
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Presidential King Suite

Presidential King Suite

Free Breakfast | Non Refundable
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RedLevel Presidential Penthouse Suite

RedLevel Presidential Penthouse Suite

Free Breakfast | Non Refundable

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

Cuesta de Santo Domingo, 5, , Madrid, Madrid 28013, ESView in Google Maps
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Stay information

Be sure to enjoy recreational amenities, including a health club, a steam room, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Optional fees: Fee for buffet breakfast: approximately EUR 45 per personValet parking fee: EUR 45 per dayNearby parking fee: EUR 45 per day (6562 ft away)Pet fee: EUR 80 per pet, per dayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedSpecial cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)This property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel. This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability). This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

9.8/10
Excellent
906 reviews
A
ANUJ
2 months ago on Hotels.com
hotels.com
10/10
A Palace in Every Sense of the Word Staying at the Palacio de Los Duques Gran Meliá isn’t just a hotel experience — it’s a full immersion into old-world grandeur with every modern luxury you could ask for. From the moment we arrived on Cuesta de Santo Domingo and were greeted with a genuine “welcome home,” we knew this was going to be something special. The Breakfast — An Experience Unto Itself I’ve stayed at luxury hotels across Europe, but the breakfast here stands in a category of its own. The spread is extraordinary — beautifully presented, with an impressive range of fresh pastries, Iberian charcuterie, artisan cheeses, made-to-order eggs, and seasonal fruit that actually tasted like it was picked that morning. What elevated it beyond a standard hotel buffet, though, was the attentiveness of the dining staff. Champagne was offered without hesitation, coffee was refreshed before you even noticed your cup was half empty, and every team member moved with a quiet efficiency that never felt intrusive. We lingered for nearly two hours — and felt no rush to leave. Customer Service That Sets the Standard The team here operates at a level I’d compare to the finest Ritz-Carlton properties — warm without being performative, professional without being stiff. Our concierge was a genuine gem: thoughtful restaurant recommendations (with honest opinions about what to skip), help navigating local transport, and follow-through on every small request.
S
Steeve Alexis
2 months ago on Hotels.com
hotels.com
10/10
Amazing experience. The hotel is very nice, staff is wonderful and breakfast was great
C
Carley
3 months ago on Hotels.com
hotels.com
10/10
All areas of the hotel exceptional. We would definitely stay again!

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