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Residence Inn Columbus Downtown

Hotel
36 E Gay Street, , Columbus, Ohio 43215, USMap
8.8/10
Excellent
802 reviews
"Great place to view them"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Free Wifi

Location

36 E Gay Street, , Columbus, Ohio 43215, USView in Google Maps
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Stay information

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a television in a common area and a banquet hall.. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Columbus? This hotel has 1001 square feet (93 square meters) of space consisting of conference space and meeting rooms..

Things to know

Check-in16:00 - 02:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

The property will be renovating from April 15 2026 to April 30 2026 (completion date subject to change). The following areas are affected: Lobby During renovations, the hotel will make every effort to minimize noise and disturbance.. Optional fees: Valet parking fee: USD 38 per nightPet fee: USD 75 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guardsThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 2:00 AM. . Check out: 12:00 PM.

Know before you go

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.8/10
Excellent
802 reviews
L
Lyndsey
1 month ago on Hotels.com
hotels.com
2/10
I recently stayed at this hotel in Columbus last weekend April 10th-12th, and unfortunately, the experience was very disappointing. Upon arrival, we were surprised to walk into what felt like an active construction zone, with dust and debris throughout the property. This was not communicated at the time of booking, and it was far from the experience advertised online. The check-in process only added to the frustration. The gentleman at the front desk was short, unwelcoming, and visibly upset with us for entering through an unlocked back door. He questioned how we got in and stated we were not supposed to use that entrance. The interaction was uncomfortable—so much so that even my 6-year-old asked why he seemed angry with us. While our room appeared newly renovated, it clearly had not been properly cleaned after construction. There were white dusty handprints all over the headboard of the king bed, wood particles along the bathroom floor, and dusty smudges on the kitchen cabinets. For the price I paid, I expected a clean and finished space—not one that still felt under construction. To make matters worse, we were in town for my daughter’s softball tournament and returned to the hotel around 6 p.m. after a long day at the fields, only to find that there was no hot water available—and it wouldn’t be restored until 11 p.m. Not being able to shower after a full day of activities was extremely frustrating, especially on a Saturday evening. Overall, I was very disappointed
T
Tracy
3 months ago on Hotels.com
hotels.com
10/10
Friendly staff, it is close to several downtown restaurants and venues, it has a great bar, and the room was clean and comfortable.
L
Lisa
4 months ago on Hotels.com
hotels.com
2/10
Front desk service was terrific, breakfast was great, bourbon bar also fabulous. The building was very unique, and we appreciated the renovation efforts. Our suite was spacious and fairly clean. However- and this is quite serious- maintenance entered our room under non-emergency circumstances without our permission despite the do not disturb sign on our door. There was no advance notice- just a knock (which we ignored, as we were relaxing in the bedroom), then another knock, then two men used a key card & entered our room claiming they needed to look at the mirror in above the vanity. Extremely unsettling. We were sure to secure the extra lock until we checked out the following morning. Hotel management was made aware and an apology was issued.
Residence Inn Columbus Downtown - Brek