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Best Western Plus Hanes Mall

Hotel
3330 Silas Creek Pkwy, , Winston-Salem, North Carolina 27103, USMap
7.6/10
Very Good
1,009 reviews
Breakfast (18)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Pool
Free Wifi

Location

3330 Silas Creek Pkwy, , Winston-Salem, North Carolina 27103, USView in Google Maps
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Stay information

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Additional information

Policies: Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

7.6/10
Very Good
1,009 reviews
Latest
Breakfast (18)
K
Kim
1 month ago on Hotels.com
hotels.com
2/10
I’ve stayed at this property for over a decade due to its location and because it’s a chain hotel, I thought I could count on a minimum standard. Not so. The place is in severe decline. My friend and I had 2 rooms for 7 days each and.. - we had tepid to cold showers everyday. - flood in breakfast area from ceiling leak. - filthy elevators - followed by man with broom and dustpan onto elevator asking for tips. The front desk could see him clearly. We felt very uncomfortable. - taped down carpet by elevator on 4th floor - we talked with front desk personnel and a manager with nothing but a “sorry”. This place is a horrible representation of a Best Western Plus hotel.
D
Darryl
recently on Hotels.com
hotels.com
10/10
Front desk was wonderful and professional. I had a very late check in about 2:30am they stayed in communication with me and the process was smooth and they were very polite helping in the morning thank you would definitely stay again
B
Brenda
recently on Hotels.com
hotels.com
8/10
Breakfast was not great. Everything else was okay. Fitness room is good.
Best Western Plus Hanes Mall - Brek