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Quality Inn Hampton - Newport News

Inn
2138 West Mercury Blvd, , Hampton, Virginia 23666, USMap
5.8/10
Pleasant
876 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Pool
Free Wifi

Location

2138 West Mercury Blvd, , Hampton, Virginia 23666, USView in Google Maps
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Stay information

Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and concierge services.. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

Optional fees: Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from May to September. Children stay free when occupying the parent or guardian's room, using existing bedding.Only registered guests are allowed in the guestrooms. Parking height restrictions apply. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms Parking height restrictions apply The seasonal pool will be open from May to September

Reviews

5.8/10
Pleasant
876 reviews
P
Pamela
recently on Hotels.com
hotels.com
2/10
First room they gave bedding was dirty. Room dirty dusty and smell. Did give a different room and it went from a 0 to a 1. Looks like people live there. Wouldn't suggest this one. It is close to things. Stores restaurant and fun things for the kids.
A
Alex
1 month ago on Hotels.com
hotels.com
2/10
The room was a non-smoking room but when I entered it smelled like smoke. I went to the front desk to ask for another room and was told there was no other rooms with two beds available but was given a bottle of air freshener to go spray in the room to see if it helped. The shower was somewhat clean but the chipped and flaking. I decided to give the room a little bit to try to help the smell so left to go across the road to eat. Upon return the smell was the same and I went to the front desk to ask for a refund and that I was going to move to another hotel. I was then told i could switch to another room. I explained that when I tried this earlier there was not any other room options but now that I had complained more there are other options. The front desk clerk got the manager on the phone and originally was going to charge me the full 3 nights but after some discussion I only had to pay for the one night because I did not request a refund within 15 minutes of check-in. Overall it was worth me paying for one night stay not to have to stay there.
T
Tonya
2 months ago on Hotels.com
hotels.com
10/10
Everything was fine

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