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Crisol Regio

Hotel
Ctra. Salamanca - Ávila - Madrid, km. 4, , Santa Marta de Tormes, Castile and Leon 37009, ESMap
8.6/10
Excellent
262 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jul 08, Wed
check-out
Jul 09, Thu
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
Check price

Amenities

Family friendly
Pool
Free Wifi

Location

Ctra. Salamanca - Ávila - Madrid, km. 4, , Santa Marta de Tormes, Castile and Leon 37009, ESView in Google Maps
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Stay information

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Santa Marta de Tormes? This hotel has 13633 square feet (1267 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses solar energy

Additional information

Optional fees: Fee for buffet breakfast: approximately EUR 9.5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June to September. Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableThis property uses solar energySafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from June to September

Reviews

8.6/10
Excellent
262 reviews
j
john
3 months ago on Hotels.com
hotels.com
8/10
All ok
D
Daniel
10 months ago on Expedia
expedia
6/10
We left disappointed — this hotel does not live up to its four-star rating or the price. On arrival notably, the receptionist was unfriendly and unhelpful, making us feel unwelcome. After a long drive in 40°C heat, the ‘welcome water jar’ was empty so we asked for water which was met with an unkind and abrupt “No, we don’t have”. Later, despite a sign in the room inviting guests to request amenities (toothbrushes, eye masks, toiletries, etc.) my request for an eye mask was met with another abrupt “No,” without explanation. The hotel feels dated overall: flickering bedroom lights, broken gym equipment, no water dispensers anywhere, and no in-room coffee/tea. Breakfast was basic, with too much emphasis on sugary options and lacking healthy options. Upsides included a pleasant morning receptionist, friendly cleaning staff, lovely pool and garden well kept, and two EV charging points. Sadly however, the negatives outweighed the positives.
c
colin
11 months ago on Hotels.com
hotels.com
6/10
This is a very big hotel with lots of facilities but it is tired and dated. The bed was comfortable but there was only the one choice of pillows which weren’t comfortable. The walls were very thin and it was noisy due to loud guests and a nearby concert at night. The bathroom was small but clean. It was great to have the swimming pool outside but the area needs upgrading. Staff members made you feel very welcome at check in and were very friendly. The restaurant’ was just part of the cafeteria. We had drinks in the evening but it felt like a cafe. The evening meal was poor value with little choice for non meat eaters. Overall it was poor value and I wouldn’t stay again!

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