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Extended Stay America Suites - Chicago - Gurnee

Hotel
5724 Northridge Dr, , Gurnee, Illinois 60031, USMap
7.4/10
Good
663 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Free Wifi

Location

5724 Northridge Dr, , Gurnee, Illinois 60031, USView in Google Maps
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Stay information

Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite..

Things to know

Check-in15:00 - 23:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools The front desk is open daily from 5:30 AM - 11:00 PM

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open daily from 5:30 AM - 11:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

7.4/10
Good
663 reviews
F
Faith
1 month ago on Hotels.com
hotels.com
2/10
I will never stay at this place again. The night I checked in, it already gives me a bad impression in regards to this hotel. No front desk in the front. She just hide in the back of the office. She came out with a headphone on her neck. Bet she never hear me calling for attendant. Second reason, the smell so bad. A lots of hair (long hair) on the deck which you can tell no one cares to get a thorough house cleaning. Third, all furniture old and disgusting. You dont even want to seat your two packs down or get your skin touched on it. I didnt sleep all night due to the noise from next door. Not soundproof room pretty much. Overall, the worst one I had ever been.
K
Kevin
2 months ago on Hotels.com
hotels.com
10/10
The room was clean and quiet.
A
Alexandra
6 months ago on Hotels.com
hotels.com
2/10
Th lady at the front desk was rude and inconsiderate. When I finally said something back after two days, she lied and told us there was no more room and we had to leave. I called the corporate booking number and also went on the website and there were over 20 rooms available. I called back down to the front desk and told the manager. The manager then lied and said there was a complaint. When I asked why the complaint was, she told me I did not have a right to know, but I had to leave. At this point I had already paid for another day. She finally admitted she lied and it was because “she didn’t like me.”

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