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Extended Stay America Suites - Boston - Braintree

Hotel
20 Rockdale St, , Braintree, Massachusetts 02184, USMap
6.2/10
Pleasant
1,012 reviews
Price (20)
Breakfast (10)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Free Wifi

Location

20 Rockdale St, , Braintree, Massachusetts 02184, USView in Google Maps
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Stay information

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For more details, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - C0003500400 This property accepts credit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Pet fee: USD 25.00 per pet, per nightService animals are exempt from feesHousekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedTax ID - C0003500400This property accepts credit cards; cash is not accepted . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Reviews

6.2/10
Pleasant
1,012 reviews
Latest
Price (20)
Breakfast (10)
R
Ronald
1 month ago on Hotels.com
hotels.com
4/10
I am not a hard to please person. Checked in at 9 PM at front desk. Individual who checked me in was very rude defensive and just not very accommodating . Kitchen faucet was broken, toilet leaked water all over the floor when you flushed it. Could hear guest jumping above into the night. Surprisingly staff did help me when I asked for a help getting TV to work kept being kind as possible. Price is right. Cleanliness was acceptable. If they could straighten out these issues, maybe I would make a return visit.
A
Amanda
1 month ago on Hotels.com
hotels.com
8/10
Room was clean but no frills. Front desk staff where accommodating. I was originally put next to a room with pet and asked for a different room. Which was changed immediately. Parking was sufficient given the hotel is on a hill. Breakfast was limited but the coffee was decent. My only complaint is a staff the morning I was checking out. The person loudly was talking on the personal phone call about a person threatening to harm them and that they were going to reciprocate. There was a lot of cussing and no apology when staff saw me walking by. This was in a closet with the door open by the main lobby. Otherwise the stay was sufficient for my adult son and my needs. I would book again if I was in the area.
K
Kevin
1 month ago on Hotels.com
hotels.com
2/10
I can’t stress this enough… do not book a room here!! Outside the property was gross. There was throw up and broken glass in the parking lot, and dog feces everywhere. The hotel smelled of cigarette smoke and weed, even though it’s supposed to be a smoke free hotel. We had one pleasant staff member at check in, but the rest we dealt with were rude and incompetent. Our room was not clean, and was without the microwave they advertise all of their rooms are supposed to have. Literally the most unpleasant stay I’ve ever had, anywhere.

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