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L'Albereta Relais & Chateaux

Resort
Via Vittorio Emanuele, 23, , Erbusco, BS 25030, ITMap
9.2/10
Excellent
139 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 24, Sun
check-out
May 25, Mon
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

Via Vittorio Emanuele, 23, , Erbusco, BS 25030, ITView in Google Maps
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Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an attached winery, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. This property has received its official star rating from the local rating authority.. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 2 meeting rooms. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a train station pick-up service..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT017069A1MFH5OZ2W, 017069-ALB-00003 Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

. Optional fees: Airport shuttle fee: EUR 240 per vehicle (maximum occupancy 2)Pet fee: EUR 50 per pet, per nightService animals are exempt from feesRollaway bed fee: EUR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June to September. Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. A car is recommended for transportation to and from this property. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

A car is recommended for transportation to and from this property All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 16 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision Only registered guests are allowed in the guestrooms Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The seasonal pool will be open from June to September

Reviews

9.2/10
Excellent
139 reviews
K
Kristina
7 months ago on Expedia
expedia
10/10
Amazing hotel! Had a fantastic two night stay!
J
James
11 months ago on Hotels.com
hotels.com
6/10
Disappointing. Service is not to the level of the Relais et Chateaux brand. So many folks well-dressed, looking like they’re important, but few actually helping customers. Pre-arrival requests not addressed, can’t get a menu at breakfast. Can I get a check for our lunch? Don’t worry, we’ve already posted it to your room. Great, but what was on my bill—the guests on both sides of us had issues with their checks.
N
Nicole
14 months ago on Expedia
expedia
4/10
L’Alberta is a beautiful property with scenic surroundings and luxurious touches. However, despite its aesthetic appeal, our stay was marred by two major issues that left us disappointed and frustrated. First, we encountered disruptive construction on the property. Starting at 8 AM during both mornings of our stay, we were subjected to constant drilling and hammering that lasted for over an hour. When we raised this with the front desk, the response was inconsistent and dismissive. On the first day, we were told it was essential work that had to be conducted, yet no effort had been made to notify guests beforehand or to relocate us to a quieter wing. On the second day, staff claimed to have no knowledge of any construction, which was baffling given the noise we experienced. Even after we presented audio recordings at check-out, they maintained they were unaware of the issue, which reflected a disappointing lack of accountability and professionalism. Second, the hotel’s handling of transportation fees felt opaque and misleading. The hotel offered car rides to nearby destinations, but at no point were we informed that these were not complimentary. We used the service twice, both for short trips under 15 minutes, and were shocked to be charged €65 per ride. This lack of transparency around pricing felt unfair and left us feeling blindsided.

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