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Augustus Hotel Bernkastel - Comfortable Budget Hotel

Hotel
Wuppertalstraße 19, , Bernkastel-Kues, Rhineland-Palatinate 54470, DEMap
7/10
Good
125 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Free Wifi

Location

Wuppertalstraße 19, , Bernkastel-Kues, Rhineland-Palatinate 54470, DEView in Google Maps
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Stay information

Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and bicycle tour information. Additional features at this hotel include bike parking and a bike shop.. Featured amenities include luggage storage and an elevator. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - 18:00
Check-out00:00 - 10:00
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 10 (exact amount varies) at check-out The front desk is open daily from 9:00 AM - 6:00 PM This property doesn't offer after-hours check-in

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Long-term renters welcome Safety features at this property include a fire extinguisher and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for continental breakfast: approximately EUR 13.50 for adults and EUR 7.50 for childrenUncovered self parking fee: EUR 6 per nightPet fee: EUR 8 per pet, per nightService animals are exempt from feesHousekeeping fee: EUR 10 per day; may vary based on unit sizeTowels fee: EUR 5 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableLong-term renters welcomeSafety features at this property include a fire extinguisher and a first aid kit . Special instructions: The front desk is open daily from 9:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 10 (exact amount varies) at check-out. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 6:00 PM. . Check out: 10:00 AM.

Reviews

7/10
Good
125 reviews
A
Andres
8 months ago on Hotels.com
hotels.com
2/10
I called to tell I will arrive late. They told me they will leave me the key in the reception because after 6pm nobody is there. I arrived at 11PM and the key was not there. And nobody came. And we needed to leave at that time to another hotel....
j
jane
10 months ago on Expedia
expedia
8/10
Great value for money. Of course the bathroom is small and the room is basic. Staff were friendly, quick check in and check out! A/C not great but did cool rhe room eventually!
G
Gary
20 months ago on Expedia
expedia
4/10
The confirmation from Expedia said "check-in starts at 3:00 pm". We arrived at 6:10 pm, and there was nobody at the reception desk. There was a sign on the wall that said "check in 15:00 to 18:00". We did not know there was a 6:00 pm deadline for check in. We could not find anybody around, and no instructions for arrival after 18:00. And no communications from the hotel. I'm sure they must have known that there were more people with reservations that had no yet arrived. We came very close to just leaving and finding another hotel in town. In the end, we wish we had. Some people outside said to call the number for the hotel. I did and got and older woman who seemed very irritated that I had called, and surprised. She finally told me that there would be someone at reception again at 8:00 pm (20:00). So we went for a drive around town and went to the grocery store, and got gasoline, and got back to the hotel at 8:00 pm. There were about 25 people in the lobby waiting to check in. Two ladies were trying to do it together. One was going through a stack of printed reservations. Of course, everyone else was checked in before we were, at 8:45 pm. Parking lot out back was full of potholes. We finally got into our room, above the reception lobby, at 9:00 pm. We had been driving all day and were so tired. They were having some kind of disco party on the ground floor, people smoking and talking right under our window for hours. Not much sleep. Small room.