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Comfort Suites Austin NW Lakeline

Hotel
13681 N. US Hwy 183, , Austin, Texas 78750, USMap
7.6/10
Very Good
1,000 reviews
Breakfast (19)
Price (17)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Pool
Hot tub
Free breakfast
Free Wifi

Location

13681 N. US Hwy 183, , Austin, Texas 78750, USView in Google Maps
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Stay information

Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a banquet hall.. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Austin? This hotel has 441 square feet (41 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Things to know

Check-in15:00 - 23:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property doesn't offer after-hours check-in

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

Policies: Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Alcohol is not served at this property. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 11:00 AM.

Know before you go

Alcohol is not served at this property Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

7.6/10
Very Good
1,000 reviews
Latest
Breakfast (19)
Price (17)
A
Ariana
1 month ago on Hotels.com
hotels.com
6/10
The pull out sofa bed mattress was stained yellow and brown. The pillows in room are very tiny. Hotels.com alllowed me to book a room that did not exist at this hotel. Breakfast was adequate. Although room seemed clean enough , rust was evident all over the bathroom. There is only 1 elevator and it sounded as though it was on its last leg. Strong musty smell in the hallways.
H
Heather
2 months ago on Hotels.com
hotels.com
2/10
Our stay was extremely disappointing and did not meet basic expectations for a hotel. First, our room keycards repeatedly stopped working. Every time we left the room we had to go all the way back downstairs to have them reset, which became very frustrating and inconvenient. There were also multiple maintenance issues. The toilet in our room would not flush properly unless you tried two or three times, and once it did flush it would run loudly for 30–40 minutes. The bathroom in the common area downstairs had the exact same problem, which makes it seem like this is a known issue that hasn’t been fixed. The pullout couch in our room was broken in the middle and unusable. On top of that, we were not provided sheets for the pullout couch and were told none were available, which made it impossible to use the bed as intended. Many of the outlets in the room were extremely loose, so our phone chargers would barely stay plugged in. The hallway also had a very unpleasant smell during our stay. We also had difficulty getting extra towels from the staff, which added to the overall frustration. Between the repeated keycard issues, broken furniture, plumbing problems, lack of basic linens, and the condition of the property, this stay fell far below what we paid for. Because of these ongoing issues, I am requesting a refund or partial reimbursement for our stay.
G
Gustavo
3 months ago on Hotels.com
hotels.com
6/10
Not the bathroom

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Comfort Suites Austin NW Lakeline - Brek